Homewood Suites By Hilton New Orleans French Quarter
About this hotel
Nestled in French Quarter, this charming hotel for $101 per night is a great choice for your next trip. Set in New Orleans, 1.6 km from Union Station, Homewood Suites By Hilton New Orleans French Quarter offers accommodation with a fitness centre, private parking, a garden and a shared lounge.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Map of French Quarter, LA
Reviews
4.1/5.0
Excellent(1,216 Reviews)
100% verified reviews
10.0
Great convenient location across the street from restaurants and bars but far enough to enjoy some quiet
7.0
Location was very good
House keeping.
10.0
The closeness to public transportation to Jazz Fest, closeness to the French Quarter, staff friendliness and helpfulness, breakfast. I also liked the security of the building.
I can’t think of anything that could be better.
10.0
Everything...value valet concierge location balcony suite :)
Ratings say it all.....great place to stay if you want to be close to French quarter....LOT of walking....can't see it all in 4 days...definitely going back!!!!
8.0
It was comfortable, roomy and quiet. They were able to provide a quiet room on the fourth floor which I had requested. There was a person near the front desk that could help with questions about the city. There was adequate response to problems that occurred when I reported them to the front desk.
I am attracted to Home Suites because it gives the opportunity to prepare my own food.
1. Before I arrived in New Orleans, I sent emails with questions. I never got any answer at all. I only received offers for a better room or tours during my stay which I had not asked for nor needed. That was compensated by the adequate help provided on site. However, the communication with guests beforehand needs to be upgraded and more personalized. Not all those automatically sent offer mails.
2, For the breakfast provided, there were no alternative options for the milk butter and cheese. For example, Only butter, no margarine. Only cow’s milk, no possibility of alternative, The cook had no oil to cook with and could therefore not make eggs for me without butter. She did her best for me one morning to specially scramble eggs with minimal butter product.
8.0
la recepcion del dia miercoles.
El costo del parking y el desayuno con mucho despliegue y pobres variantes
9.0
The location was great. The concierge were wonderful. The hotel was comfortable. Simmie the GM was great and professional.
The front desk representative was non empathetic. Just kept saying our reservation was canceled.
Told us our reservation was canceled and told us to contact Booking.com even though we had a green confirmation. Luckily,the GM Simmie was there and took care of us!!
5.0
The hot food was hot the cold items cold Food not as tasty as it was 2 yrs ago when we stayed there
The room was dusty especially the fan!! toilet not cleaned well . We stay at this hotel for the kitchen but only had one small pot and one med sized skillet On prior stay there were lots of things to cook in .Day one asked for ice bucket got it 2 days later no detergent for dish washer had to buy my own no dish towels got them 2 days into stay after I went to front desk because no one ever brought them to the room Many of the housekeepers did not really understand English
8.0
Habitación de buen tamaño, cama y almohada cómoda, baño cómodo. Desayuno medianamente bueno.
Poca variedad en el desayuno, alguien del grupo encontró un pañal sucio a un lado de su cama, el personal poco atento y malencarado.
9.0
The breakfast was better than expected with hot menu items as well as the typical Continental breakfast. The staff was very welcoming and accommodating! They helped with a few requests right away and everyone was very professional and kind. Great location, just at the edge of the French Quarter and Downtown.
We had a problem with the electronic key to the room. The battery ran out so we couldn't get in. But, the technician arrived in about 10 minutes to replace the battery pack and then no further issues. The cost of parking was more than expected (Booking.com listed $44 per day, but it's now $48.)
10.0
Staff very friendly and helpful with destinations,breakfast was good ,very clean room good bed fair I would recommend. Close walk for French quarter
Breakfast
5.0
I liked the location, able to walk everywhere.
When I walked into my room it had a very strong odor of bleach and my shower wasn’t too clean. Also my room was never cleaned. When I called the front desk they told me the crew was gone for the day. I was told to put my towels outside the door, they were still there when I checked out.
3.0
The location appeared nice on website. The hotels location made my family and self uncomfortable and unsafe. The hotel kept the doors locked and it was 10am in the morning reason was because of safety and said homeless folks wondering.
Location was not as it was described in the picture.. total cast fish.
8.0
The room was very nice for the price. The location was wonderful! We were in walking distance of all the french quarter attractions. The staff was very friendly and helpful and we felt very safe at the location.
The checkin process could have been better. The room was not ready for almost 2 hours past the check in time. I understand that we checked in a Friday and it was St. Patrick's Day. It wold have been great if someone had called and given us a heads up that we wouldn't be able to check in on time so we could have planned better.
8.0
L’emplacement est géniale, pres de tout. Pas besoin de voitures tout se fait en marchant
les gens sont gentils
La connexion internet est vraiment affreuse dans les chambres comme dans le lobby, le déjeuner est copieux mais redondant manque de variété fruits….Notre chambre n’avait aucune fenêtre ouvrable et il y a du tapis partout ça fait un peu manque d’air !
9.0
Like the kitchenette and that everything worked as it is supposed to.
Just one strange interaction with a receptionist who told us we could go around the corner to get a drink when we were trying to get a price on one drink that was at the self-service. That was strange.
6.0
The size of the room was great
The cost of valet was insane. Couldn't access the pool. They forgot to give us towels. Had to ask twice. In a hot location, I take at least 2 showers a day cause I sweat. Only 1 set of towels a day for this trip. Also, having to use a card to get into the hotel and the elevator and the room was good for security but bad for practicality. Out room couldn't be farther away from the elevator. Having a family member with a disability made it impractical.
4.0
Michelle at the Front Desk was the only employee that seemed even the slightest bit friendly
Our room wasn't ready at 4 on Sunday no big deal at 5:15 it was. however when we got to the room, there was not a shade on the window by the bed. Called Michell at the desk and she sent Engineering, he however said we should move as he couldn't fix it right then. The desk was still a mess with people not being able to get into their rooms so we decided that they could fix it Monday and all would be good. Monday we went out thinking that it would be fixed when we got back, NOPE! but is was like 7:30 so we decided to see what they would say on Tuesday. There is billboard right across from the hotel that were lit up and all night that is all I could see. So Tuesday we talked to Michelle and she said she was sorry, by this time we realized we had not soap or shampoo in the shower or any soap by the sink and the toliet would not flush. We decided to move, Michelle asked if she could just make sure all was good in that room. So we moved and went out for the day. Got back to the hotel and again there was no soap in the showier, no shampoo in the shower or soap by the sink. If our room would not have been pre paid I certainly would have checked out at that point. We have stayed at Homewood Hiltons before and always had a great experience. We work hard for our vacation money and I felt like I spent it unwisely this time.
10.0
Everything
Nothing at all !!! No complaints
1.0
Room was very dirty ,security had to open door for you to get in and out location was dangerous
I didn’t like nothing about it
6.0
We love the location. Close enough to the French Quarter, but far enough to be quiet for kids.
Valet guys are super nice.
We visited 6 years ago and assumed we would have the same great experience. I know Covid changed how business run now, but this is not the same hotel. The breakfast was the bare minimum. The staff were annoyed and short with guests, I get it, Karen's everywhere, but when you have kids and they are out of everything at 9 am. They no longer have the social hour in the evening. We reserved courtyard view and received side street with 7am mass and bells. Our room was not clean. Floors were sticky, shower was dingy and the fridge had a handprint in some substance.
I asked for cleaning in the morning, but returned after 2pm and it had not been done. They had come later, but we had come back to rest.
It was cleaned the next day. We love New Orleans, but this might be the last stay at Homewood.
3.0
Hotel is located close to French Quarters
The room was not ready when we arrived - towels were missing, linens were missing and we could not get missing items from receptions because there was none in stock!! Breakfast was not impressive at all...
1.0
NO ME GUSTÓ NADA !!!!!!!!!!!!!!!!!!11
MALA LA ATENCION, NO LIMPIABAN LOS DORMITORIOS, A PESAR DE INDICARLO VARIAS VECES, PESIMO EL DESAYUNO, PERO MALISISMO DE VERDAD, CON POCAS ELECCIONES Y UN CAFE HORRIBLE.......
7.0
La ubicación estaba muy bien.
No limpian los cuartos diario tienes que pedir que te lo limpien y las dos veces que lo pedimos no lo hicieron. Al buffet le faltaban opciones. El señor de las maletas no tenía una buena actitud.
7.0
The staff were really lovely and helpful. The location was great, quiet for being so near the French Quarter with public transport close by. The rooms were spacious and comfortable
Our room had almost no natural light. The small window looked out over the narrow pool to anther wing of the hotel and people could see in (sit on the window sill if they wished! I felt a wee be caged in! The hotel corridors could do with a make over - a wee bit drab and not looking really clean.
8.0
Clean room
Did not have towels and wash cloths each day. Was there three days ask for towels and wash cloths each day, didn't get them until the last day.
Also the sheets didn't fit the king size bed.
6.0
Good location
Bed was bad, should have been replaced months ago.
Shower door is on wrong side
9.0
The location was perfect and the staff was very attentive and friendly. I appreciated the quick check-in and check-out experience. The rooms were clean and what I expected (as pictured). I would definitely stay at this hotel again.
The rooms, reception and dining areas were clean, but the hallways were a little unkempt sometimes. This was mostly in the evening though, and it was probably from guests leaving things outside their doors.
2.0
Location was ok. That's the only plus.
Not clean or maintained. Hairs in the shower upon arrival. Mold mildew in the shower corners. Curtain in bedroom hanging of the hook. Refrigerator noise loud with knocking sounds at night. Breakfast unappetizing and had to keep asking staff to replenish. Carpet stains in the hallways. No coffee service in the lobby as containers were empty. Scheduled housekeeping for 1 day but they never came. Not representative of a Hilton property.
10.0
proximité, tranquillité
8.0
Great location. Helpful tour desk. Breakfast supplied.
Nothing we didn’t like.
5.0
Room was as pictured and facility was quiet. Location is okay-- a few blocks away from Bourbon street / action.
Housekeeping was poor and the kitchen in room was not well stocked -- missing basic things like utensils. Not restocked for coffee despite a week long stay etc.
8.0
Ontbijt was meer dan voldoende en lekker.
Het hotel is zeer centraal en goed gelegen.
7.0
Location was perfect for us. It was easy to get a cab or Uber. It was also one street north of the French Quarter. Room was decent, convenient and during a thunderstorm is felt safe. Overall hotel felt safe.
Well, when we checked in we were charged a $300 deposit “just in case we damaged the room”. We didn’t have pets and I’m 56 and my daughter is 22. We are tidy and I wasn’t told about that extra charge on top of a ridiculous rate of $240 a night (with taxes/fees). Staff was not as professional as I am used to in hotels. Not rude but just distracted and not very attentive. Food was meh. We didn’t find much for in the limited breakfast offering.
10.0
Posizione perfetta, suite ampia e con tutti i confort, consierge TOP!
4.0
variety
ran out of food
8.0
Staff was nice and accommodating, brought towels immediately when asked. Front desk also very friendly. Rooms were clean and spacious.
We are Hilton members. We also travel often and stay at both Hilton and other non Hilton properties. We flew in early, and asked about early check in. We were told rooms were available for early check in, however this particular location charges a 50.00 fee to check in early, which I’ve never heard of anywhere. We could see there were approximately 25 rooms available through the online check in process. This was disappointing to us and seemed unethical
Breakfast wasn’t great. Eggs didn’t taste like eggs
10.0
El desayuno es excelente con variedad de alimentos y alternativas para todos los gustos. El personal en la cafetería es muy amable, atento, servicial y diligente. La ubicación es ideal lejos del bullicio pero accesible caminando al French Quarter y en transporte público al resto de las atracciones de interés fuera del área.
La tarifa del estacionamiento dentro de las facilidades del hotel es elevada en comparación al costo de los estacionamientos en áreas adyacentes.
9.0
Room layout. Kitchenette. Safe
Expensive valet parking.
FAQs
How much does this hotel cost compared to others in French Quarter?
The average price for a rental in French Quarter is $131 per night. This rental is $30 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites By Hilton New Orleans French Quarter. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites By Hilton New Orleans French Quarter. Enjoy the water!
Is Homewood Suites By Hilton New Orleans French Quarter pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Homewood Suites By Hilton New Orleans French Quarter?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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