Hyatt Regency Cleveland at The Arcade
About this hotel
Boasting a spa, restaurant and lounge, this Cleveland hotel is located steps from shopping and dining destinations. First Energy Stadium, home of the Cleveland Browns football team, is just 4 minutes’ drive.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Cleveland Heights, OH
Hotel in Cleveland Heights, OH
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more
$$$$
Reviews
4.1/5.0
Excellent(921 Reviews)
100% verified reviews10.0
This hotel was amazing!!! Everyone was so nice and friendly especially front desk office staffs
N/A
8.0
Habitación amplia. Buena ubicación para caminar al Museo del rock & roll y al estadio de los Cleveland cavaliers.
La habitación está junto a uno de los ascensores que no para de sonar toda la noche y puede incomodar el sueño del huesped
10.0
Everything, we are looking into possibly getting married there
Is a little expensive for how basic the rooms are, a microwave and slightly bigger fridge would be nice but still very much so worth it overall
8.0
No breakfast
10.0
The atmosphere, the location was awesome, staff were super friendly, and fast to getting our stuff to us. Beautiful on the inside, rooms were awesome!
Our room, the view out the window was a wall, but other than that we loved it here! We plan to stay again for our browns game this fall.
10.0
Nostalgia
N/A
3.0
Good location, easy but pricey self parking, that’s it.
Good location, easy but pricey self parking, way over priced. As soon as you enter the building it’s obvious that repairs have been neglected for a long time. Our room was clean, but absolutely no decor and not the slightest HINT at luxury, or even convenience! The staff was nice and that’s the last kind thing I have to say. I can’t believe I didn’t spend an extra hundred bucks and just stay at the Ritz. Paid for a room with a view, and our “view” was of a dark, dirty rooftop, and a bunch of windows. And the “ toiletries”, or should I say, lack there of? Three bottles of bland, suds-less cleanser stuck to the wall. To wash my hands I literally had to step into the bathtub. And the first thing I noticed in the bathtub was a GIANT wad of dark hair stuck to the bathtub and shower combo wall, clearly left behind from the previous guest. This hotel is so bad we got up and left at 6 am. DO NOT WASTE YOUR MONEY.
1.0
Staff is good .
Overall cleanliness ! It’s not clean at all! Rooms have dust on study table , night lamp tables , back of the beds , bathrooms ! I felt like I am at my home doing deep cleaning ! Beds were uncomfortable and very small! Found dry peels of orange as soon as we entered the room
10.0
Everything
Nothing
8.0
Pros
1. Clean Hotel: The Hyatt Regency Arcade in Cleveland maintains a high standard of cleanliness, ensuring a comfortable and hygienic stay.
2. Decent Location: Situated in a convenient spot, it offers easy access to nearby attractions and amenities.
3. Nice and Clean Rooms: The rooms, while not ultra-modern, strike a good balance between contemporary and classic, emphasizing cleanliness and comfort.
Cons
1. Misleading Arcade Association: Although the hotel markets itself as part of the historic arcade - America’s first actual mall - the reality falls short of expectations.
2. Empty Shops in the Arcade: Contrary to what might be expected, about 75% of the shops in the arcade are unoccupied, leading to a somewhat desolate atmosphere.
3. Misrepresentation Post-Covid: The hotel attributes the emptiness to Covid-19, but investigations reveal that the decline in occupancy predates the pandemic.
4. Limited Shopping Experience: If you’re visiting with the intention of enjoying a vibrant shopping scene in the arcade, you might be disappointed as many shops are closed or non-existent.
5. Aesthetic Appeal Only: The arcade still retains its architectural beauty and heritage value, making it a good spot for photography enthusiasts or those interested in historical structures.
10.0
Awesome historical building, great proximity to downtown area and Brown’s stadium and great room.
Nothing, it was was great.
10.0
The architecture of the building itself was beautiful. The staff was friendly but professional and very accommodating and they kept the facility in perfect condition. We couldn’t ask for a better experience.
9.0
Clean, comfortable, history and central location to explore the city
Nothing
10.0
What a beautiful location for our visit. We could walk to local restaurants and it was centrally located for all our activities. The car valet service was exceptional. Staff very professional and polite.
4.0
The inside was absolutely beautiful, the rooms were clean and in neat order.
No free parking, valet is $42 over night. They charge an extra $50 for expenses, it's refundable but it takes 3-5 days before you get it back. The rooms are located on one end of the hotel, while the lobby is on the other end. All the shops inside the arcade are closed to the public.
4.0
the room was large for a king room, tall ceilings. very clean.
there was so much noise in this building it was insane. wedding happened during our stay, it was so loud our room was shaking. just not anything I ever expected. no way to relax when all you can here is everything outside your door. which was the majority of the building.
10.0
location and vibe
cost
10.0
my friend and I were going to a rave and the location of the hotel was perfect because the rave was right behind the hotel! I loved how beautiful the hotel was inside all the staff were great
nothing I loved it would stay here again
4.0
location building is from 1890 and very cool
they had a wedding till 11 and didn’t inform me till I checked in. it was obnoxious loud throughout the hotel
3.0
Ok, coffee not good. Service very good.
Staff at the hotel are very nice.
Fix up the rooms, clean up stains on sofas, inspect sheets, toilets, sinks. Good luck!
Stains inside sheets, sofas had stains in many place. Could not get hot water in shower. Sink did not drain well. Brought us clean sheets and they were torn as. One of the beds also had sheets with holes. Someone attempted to fix a piece of furniture and made it look worse. Toilet inside Gad not been cleaned well.
1.0
never come again
they did not clean our 2 room. they said ı have to tell them clean my room when ı checked in.
6.0
nice big tv.
confusing trying to find room.
6.0
Nice room. Comfortable
Staff did not honor my upgrade. Didn't try to help with the confusion.
FAQs
How much does this hotel cost compared to others in Cleveland Heights?
The average price for a rental in Cleveland Heights is $109 per night. This rental is $23 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt Regency Cleveland at The Arcade. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hyatt Regency Cleveland at The Arcade pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hyatt Regency Cleveland at The Arcade?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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