Extended Stay America Suites - Washington, DC - Reston
About this hotel
Nestled in Herndon, this attractive hotel for $127 per night is a fantastic choice for your next trip. This Extended Stay America - Washington, D.C. - Reston is located in Reston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Wheelchair accessible
Family friendly
Map of Herndon, VA
Reviews
3.1/5.0
Average(277 Reviews)
100% verified reviews
4.0
Location
Room was okay but smelled musty/moldy. Property outside was dirty, cig butts, soiled diapers, etc on the ground.
9.0
The place is close to so many stores ,Target & chick-f-la & chipotle
Very close to the metro station
Miss Noura let me in when it was available and kept my bag as I had to go elsewhere thanx a lot to her
Mr Kumar checked me out as fast a he could as I had to run
Thanx and sure I will be back
The place is good
4.0
close to metrostation
Bath room
1.0
Beds were somewhat cumfy. Microwave worked
The floor and countertops had stains and sticky. Tv did not work. Did not have breakfast .
1.0
Nothing
Very very dirty, everything in the room is very old, the check-in is long and they do not accept cash
7.0
I did not have time to go for breakfast as I was catching my next flight to San Fransisco at 1.40 pm.
It was not a quiet area at night. Some of the guests on the same block talked loudly around 11 pm.
7.0
close to facilities
clean
3.0
Dirty room, broken furniture, Aircon didn't work, heater in the room blew cold air, weak water pressure.
1.0
nothing
the exterior was bad upon arrival, the hotel seemed sketchy. I paid for my room and went to my company dinner. I drove 2.5 hrs away to stay for a few days because we were to be in office at my job. After I met my boss for dinner, I went to the hotel to actually go into my room and definitely someone was staying in the room. The light was on, the bed wasn’t made, there was food in the fridge and towels all over the bathroom. It looked as if someone left the room to get ice n was coming back. I immediately left the room and went to the front desk who advised no one should be on the room n I would of had to wait for another room to be available. I was so tired and irate I just asked for my $ back n drove the 2.5 hrs back home.
6.0
Room very clean, reception very helpful.
Seems to be more of a housing (for low income families) facility than a hotel.
1.0
nothing
dirty, trash in the room and outside the room. refused to give me a refund even though I was there for 20 minutes
1.0
Location was great 👍
The 2 rooms I got for my family were very dirty bathrooms floors and we didn't even get clean sheets it was disgusting and the worst part was that management didn't do anything about it she just said "sorry "
3.0
Bath/shower had no hot water. VERY low water pressure. Broken shower tap.
Staff had no sense of customer service
1.0
location!!!!
staff responsiveness ,
awful! Requested blankets and never got them, room was dirty , refrigerator broken, tV remote didn’t work , phone in room did not work…
10.0
everything
couldn’t get the window blind totally closed-
Rm 203
3.0
The room was nothing fancy but clean and comfortable enough
I have never stayed at such a LOUD hotel. The walls are paper thin to the outside, and the environment is like being at a beach hotel in ocean city....people up at ALL hours of the night.
The first night, people partied in the courtyard until well past 5 am despite two calls to the front desk. They did switch my room to the front of the building for my second night and that seemed like it was going to be great, but three am comes along and some dude is banging on my door multiple times (wrong room), the upstairs neighbors sound like there is 5 people up on the balcony, banging things around like it's an afternoon barbeque.
I will NEVER stay at this location again, it was the worst experience and the staff does nothing to control noise. I've stayed at plenty of great extended stays, but the one in Reston is not a place I'd recommend for anyone who would like to sleep at all. The rooms are acceptable but the environment, guests, and noise makes this location a complete waste of money.
5.0
The price and location.
The breakfast was very minimal, a cookie or two. There were two pillows in the room. I asked for two more and was told they had no more. The room came with a little stove, but not a single pot or pan to use on that stove.
5.0
Closeby reston downtown, target and some fast food restaurants.
Breakfast: just a coffee and a snack bar... if lucky. Sometimes just coffee. Sometimes nothing at all. The others guests are sketchy at best, better lock your door.
Tried to scam us upon arrival, the very first night when we asked for another rooms because ours were cigarette smelly... tried to reimburse us half of what we paid and asked us to leave.
The personnel is verbally abusive, upon arrival insisted we leave the premises upon reimbursing us just 50% because "you are the kind of foreign tourists that like elevators and nice things"... we are from Argentina, a 3rd world country. It was at night. Bear in mind my 84yr old mother was travelling with us. We managed to stay.
One night, around 20hs went to the lobby and asked for plates, forks, knives spoons, glasses... "my shift is ending, I´m tired, get back tomorrow morning".
The personnel engilsh is extremely difficult to understand.
2.0
Location, nearby target, and downtown reston
Personnel, facilities, cleanness, sketchy guests, verbally abusive personnel. Tried to scam us upon arrival. Smelly rooms. Breakfast sometimes nonexistent. You may have a kitchen but no glasses or dishes or whatever are provided... if you ask for them they will not be given.
1.0
Nothing
Everything I had to take a shower in another room at night in the cold air because my shower was broken
6.0
Location is good. Restaurants are within walking distance.
Had to wait 15 minutes before the front desk person showed up. I feel like there should be two people to work the front desk.
The best was not very comfortable for me.
3.0
nothing
very unclean, broken doors and old painted walls , looks like in a dungeon
5.0
one pf the staff name shariff unpolite toguest nd rude
they dont clean room daily
5.0
location
shabby
not well equipped- no water glass even
entry light switch, bedside lights didn’t work so had to switch rooms
6.0
Well located. near the airport and dinning facilities.
Room was not clean when I checked in. Had to borrow a broom and clean it by myself.
5.0
There was no trashcan in the room. The TV remote did not work & I had to call the front desk to have it fixed. The toilet brush was sitting in the toilet & there was no holder for it. The room was not worth they money I was charged.
The check-in staff was nice & friendly.
A coffee machine in the room.
4.0
Unprofessional check in - not a proper reception or trained receptionist ... not actually a breakfast ... card for room expired day early
FAQs
How much does this hotel cost compared to others in Herndon?
The average price for a rental in Herndon is $127 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Extended Stay America Suites - Washington, DC - Reston. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites - Washington, DC - Reston pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Suites - Washington, DC - Reston?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and laundry.
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