We got our money back.

It smelled terrible of mold. We didn’t end up staying in the property and requested a full refund which was granted immediately when we brought the mold situation up. The bed was broken. The kitchenette didn’t work. The room was very very small.

the bed was comfortable

roaches in my hotel room

Hello goodnight I'm Gleycielle Lima Mariante Leme I want to register by email that this is my first time in the state of Orlando in the USA; and due to the difficulties encountered with the location and time of arrival from the airport to the hotel, there was a delay in my check-in time. Arriving late at the hotel around 21:30 the hotel did not accept my check in and charged a fine of one hundred dollars; payment only by credit or debit card. At the exact moment I explained to the hotel that my card is national and that I could not use it to pay the fine only in cash. However, the hotel did not accept it. The receptionist who assisted me translated the conversation on google translator and he entered a room at reception to confirm whether he could check in or not with a man who was reluctant to help and that at 11:00 pm the hotel would close and that I would have to remove myself from the property. When it was 11:00 pm, the night shift receptionist who assisted me and made the translations on Google between me and this man who did not authorize my check in, ended his workday and left. After that, the man who was in the room and who did not authorize my check-in, left with another man who works the night guard and asked me to leave the reception. 11:00 pm not knowing what to do I sat on the floor with my luggage in front of the reception and then the man who did not authorize my check in plus the night guard asked me to leave the hotel because it is a private property and that If I didn't I would call the sheriff for me. I cried a lot and asked them to help me but they didn't want to and they didn't. Not knowing what to do, I left with my suitcase on the avenues of Orlando with no destination until I found the Days by Wyndham hotel and checked in to stay overnight for sixty dollars.

Hello goodnight I'm Gleycielle Lima Mariante Leme I want to register by email that this is my first time in the state of Orlando in the USA; and due to the difficulties encountered with the location and time of arrival from the airport to the hotel, there was a delay in my check-in time. Arriving late at the hotel around 21:30 the hotel did not accept my check in and charged a fine of one hundred dollars; payment only by credit or debit card. At the exact moment I explained to the hotel that my card is national and that I could not use it to pay the fine only in cash. However, the hotel did not accept it. The receptionist who assisted me translated the conversation on google translator and he entered a room at reception to confirm whether he could check in or not with a man who was reluctant to help and that at 11:00 pm the hotel would close and that I would have to remove myself from the property. When it was 11:00 pm, the night shift receptionist who assisted me and made the translations on Google between me and this man who did not authorize my check in, ended his workday and left. After that, the man who was in the room and who did not authorize my check-in, left with another man who works the night guard and asked me to leave the reception. 11:00 pm not knowing what to do I sat on the floor with my luggage in front of the reception and then the man who did not authorize my check in plus the night guard asked me to leave the hotel because it is a private property and that If I didn't I would call the sheriff for me. I cried a lot and asked them to help me but they didn't want to and they didn't. Not knowing what to do, I left with my suitcase on the avenues of Orlando with no destination until I found the Days by Wyndham hotel and checked in to stay overnight for sixty dollars.

Dirty, bathtub with mildew very green. A fire sensor alarm beeping all night. Door lock not working property.

It was ok

Pool was closed at times, no housekeeping services often

N/A

The cleanliness this property wasn’t clean or sanitary for me. I had to clean up my own room and I got sick upon cleaning it. it had lots of germs like the last person that was in it was very sick. we could not get our room clean or request for bath towels only on Tuesday.

Bed was comfortable, a/c worked

No wash clothes, towels were stained, water leak near bathroom sink.

They didn’t give us a remote the first time we booked and the AC was leaking and they tried to give me the same room I rented before

They don’t clean like they supposed to, and the floor was still dirty