Location and room size

It could use an update - it’s old and tired. Very high rate

Room and location were fine. Continental breakfast was OK

Being given a lecture by the registration staff when I arrived late having been delayed in LA and missed my flight

Good location in downtown Anchorage

Expensive for a rather rundown room.

Location & front desk staff

The rooms were worn. There were big stains on carpet & couch. Wall paper peeling. Shower had stains. For the price that we paid, I expected so much more. It really needs to be redone.

The front office lady was very nice. Breakfast was decent

The hotel is very run down. It seems almost dirty for how run down it is. Our room had musty smell.

Location very good, bedroom/suite spacious and comfortable; bathroom good with effective shower.

one or two things a bit scruffy but work was underway replacing flooring in the entrance and breakfast room so confident things will be better when the work is finished. Staff were generally helpful but rather unprofessionally dressed - weren’t sure if they were customer facing staff or back office stand-ins!

Beautiful staff Leah and Michael thanks for lovely time .

Breakfast was great Staff efficient

Printer paper in business …. It was empty

Excellent location, within walking distance to downtown.

reasonable priced.

My room was closed to a aircon compressor ,throughout the night all I can hear is the noise from the machine.

The staff was amazing! They took excellent care of me. They made good suggestions for things to do in Anchorage. They also assisted me when I got fiercely sick after eating at a place not recommended by them.

Not a thing.

All staff were excellent except 1 wht. female w/glasses employee

Check-in is at 4pm! This needs to change! No pool. The 1 wht. Female w/ glasses employee was very nasty rude and almost seemed vindictive! As my husband myself n 6yr old grandson were sitting quietly on couch waiting for check in. Our grandson got tired. I took off his shoes n he crawed up next to me to rest a little. The white short female heavyset with glasses came over very aggressively directly spoke to him. Telling him to get his feet off the couch, sit up, put his shoes back on, and KEEP them on the floor. Very mean n rude and stomped off. I was in shock as I couldn't believe she did this. Our grandson started to cry and wanted to go home! We felt we were on pins n needles. I also didn't want to be thr. 2 days went by, and I asked the same employee if we could have our room done. She explained very snobby thT we need to REQUEST the day b4 to have our names on the list. Fine. So I asked nicely to be on the list. The next day. Again, there is no service. We approached the maid and asked if we're on the list, and she said NO! I felt we had a target on us from her. We were thr 2 weeks and each time that employee was on we just avoided her. All other staff were awesome. Service was awesome when she wasn't working. Our brother stayed thr 2 weeks prior and he explained that he had same problem( non cleaning room n snobbyness ) with same employee. I also asked other guests.same She needs to be fired!

just right good location to take care of business not far

I’m concerned about the room not being cleaned all week just giving us clean towels at least they should have cleaned my room even once during my stay.

The rooms had a lot of space and the workers were excellent at greeting and making you feel at home

The small refrigerator. Can use a bigger one

comfortable

microwave didn’t work, I had to hunt down plastic silverware to eat a very expensive frozen meal from your freezer.

service and location

parking lot was an icy mess, carpets in the halls need changed and maintained is behind

The breakfast was great!!!! The room was very comfortable!!!

Actually, most everything was fine.

the room was comfortable and clean.

All of it.

Breakfast easy, but good and friendyl stuff.

rooms were not practically furnished.

Good location