Cleaning staff helpful

Generally rundown, staff unaware of reservation

Literally nothing. No joke!

Pool has apparently been closed for about 2 years, but we weren't emailed about this until just a day or two before our stay. We booked weeks in advance, to have a pool while visiting our grandchildren. When trying to resolve the issue, the front desk person first lied and said she was the manager, then never managed to get me in contact with the manager after at least 4 calls. We're told a refund would be processed since the hotel couldn't supply the amenities that are still listed as available, but never got one cent back. I couldn't be more pissed with this location and their staff

Nothing it was filthy dirty broken flooring dirty floors linen and smelled like cigarettes and outside door to motel was broken and not locked so anyone could enter

Same as above

The fire systems doing work we didn't have a TV remote and the bath tub was disgusting the room was musty we had people bang on our door

If everything worked the TV was bigger the floor was carpet and the bathroom was nicer

Nothing

The place was a dirty mess. No tv, No towels. Sticky floors.

Only the staff

Pool was not available, needs to be fixed up asap, looks very run down

Nothing

No television or microwave I want my refund

I like that when we walked in the employees made everything so simple to check in and joined in with the little bit of jokes and laughs that my family was enjoying as we walked in to the lobby. Daisy was very polite and professional and had exceptional customer service.

That there was workers that kept standing outside my door and staying very disrespectful comments to my neices as they walked back to our room or car. They was scared to even walk outside the room alone.