Renaissance Phoenix Downtown Hotel

Renaissance Phoenix Downtown Hotel Hotel in Phoenix

About this hotel

Nestled in Phoenix, this attractive hotel for $131 per night is a great option for your next break. Just 5 minutes' walk from Talking Stick Resort Arena, home of the Phoenix Suns, this hotel features a bistro-style cafe, an outdoor rooftop pool and vibrantly-decorated guest rooms.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Map of Phoenix, AZ

Nearby attractions

Desert Botanical Garden

Renaissance Phoenix Downtown Hotel

4.1

Excellent(319 Reviews)

Hotel in Phoenix, AZ

5-Star Hotel

Reasons to book

Great for pets

Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more

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$$$$

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Map of Phoenix, AZ

Nearby attractions

Desert Botanical Garden

Reviews

4.1/5.0

Excellent(319 Reviews)

100% verified reviews

1.0

Mar 2024

You do NOT get what you pay for.

The location is ideal. The hotel is in the center of town and easy access to all the main attractions in Phoenix.

This is not the first time I have stayed here, but this is certainly the last. I requested that my room be cleaned and it was not. I called up for fresh towels and they did not arrive, so I called back an additional 2 times. So I called for towels 3 times in the span of 60 - 70 minutes. Then on one of the final calls the front desk said I could go downstairs and get them. I paid over $1000 for 2 nights and they couldn't bring me fresh towels? A total lack of customer service. Not worth what I paid, and nowhere near close. Never staying here again and I visit Phoenix 2 a year.

10.0

Jan 2024

Awesome place in the heart of down town phoenix

Loved this place would stay again again and again really great rooms quiet comfy right near downtown its awesome A++++

6.0

Jan 2024

Razoavel

Péssimo em atendimento , sem wifi free ou incluso nas diarias

4.0

Dec 2023

For the money I expect better

The location was great!!!!

We had mold on the floor of the shower, there was construction going on so loud banging and sawing noises( no sleeping in) they were missing some bean bags for corn hole so we asked someone for them and he said he would get them but we waited 30 min and he never came back. We looked the next day and they still did not have the bean bags.

10.0

Nov 2023

Very elegant. Perfect for a business.

It was beautiful

The price was a little steep

4.0

Oct 2023

Am not convinced with service

Only location

Lots of things not meet my expectations and I thought a 5 start hotel I don’t know why booking listed as 5 start hotel

1.0

Oct 2023

Not a good hotel at all. Very bad experience !!!

Only location is good. All other things about this hotel are bad.

- AC makes very loud sounds, you can not relax and sleep in peace. - Upon check in we found out that the flash in toilet makes a sound (keeps refilling), it was basically leaking. We said them, they fixed it. - We found out that the telephone does not work, they just disconnected it, we kept calling all day. So we were forced to go down on the reception a few times. - They don’t provide slippers, bathrobes. We had to push them hard to get it. First they said they can find slippers for us but not bathrobes as they don’t have it, but then they brought slippers and bathrobes together. We just pushed them and were very unhappy, probably that’s why they brought all what we requested. - The water is stuck in the sink every time you open it, it just doesn’t go away properly. - They don’t provide tooth brush and other utilities. - Room service doesn’t work at night. They stop at 11 pm and start at 6.30 am. Overall the hotel is VERY old and “tired”. They have to renovate it and improve their service as well. I’m not happy at all with this hotel. The worst hotel out of all in which we stayed in USA. It looks like 3 starts hotel, not more. I didn’t expect to see anything like this in USA.

10.0

Sep 2023

We had a wonderful stay!

beautiful hotel! The rooms were cozy, bedding very comfortable. William at the front desk was exceptional!

The pool area was a bit disappointing in comparison to the rest of the hotel. it was small, dingy, and didn’t maintain the same beauty and quality as the rest of the property.

5.0

Sep 2023

Your hospitality needs a boost, the rooms needs to be cleaned properly, my daughter could've died.

The location was perfect from our venue. The valet and the front desk clerks were phenomenal. Esthetically, the hotel was beautiful!

The bartenders were very rude to my husband. I think they thought he was a homeless guy because he has a beard. They served him beer in a dirty plastic cup. I complained and they brought him a glass pint. My kids were very disappointed with no WiFi. My 10 year old found a pill that was left on the floor by her side of the bed and my husband found an empty cherry pepsi can by his. We only had 3 washcloths and there were 4 of us staying in the room. My husband said when he went and sat at the bar for a drink, the bartender made him pay for his drink first before he would get served. I wish I could say we loved it, but we all agreed to not vacation in Phoenix again.

8.0

Aug 2023

Very good

Awesome service from Savanna, Brit and Zach (one to use, one to lose!!).

Cleaning of the rooms could have been done a bit better, and more options on the breakfast menu.

10.0

Jul 2023

Exceptional

The location

9.0

Jul 2023

Great location for Downtown, clean and luxurious with very helpful staff

Location and luxury

7.0

Jul 2023

Although it was chaotic due to a popular concert that was happening, it’s a very nice place, we will definitely stay aga

It’s in a convenient location, walking distance to Chase Field. Staff was very friendly and attentive and the place is very clean, the cleaning people were constantly walking around cleaning! Beds were super comfy!

It was chaos when we arrived and when we left…everyone there for a concert. Had to stand in line for 45 minutes just to check-in, then when we were able to check-in, there were no rooms ready so we were told they would call us when one was available, we waited an hour! I had my husband go check and they had rooms ready but they never called to tell us like they said they would, the manager got us in a room quickly after, which was awesome and they didn’t charge us for the valet parking, which is about $50 a night. Needless to say, they need to be ready for big events cuz we missed an hour of our concert! Rooms are nice, beds are comfy, the only small inconvenience was that they didn’t change the body soap or conditioner in the shower which was no biggie, we were only there one night.

8.0

Jul 2023

Very good

Great room, great location

Random $150 biohazard fee charged that was not in the Booking.com reservation

10.0

Jul 2023

Fabulous

Very contemporary friendly close to everything

N/A

10.0

Jul 2023

Beautiful hotel with great staff

Beautiful hotel full of art and aesthetically pleasing. Friendly staff and great restaurant with large bar. Located downtown

Nothing. The property is great

3.0

May 2023

Poor

I cancelled second night and was promised by two different admin people a refund. It never happened 😡 Also, room was dirty.

10.0

May 2023

gorgeous place!! love it

such an elegant hotel!!! room was very inviting and comfy. perfect location to walk to other spots including the Footprint center for a basketball game. The downstairs restaurant had an awesome vibe. waiters were very nice and food was delicious!!

n/a

10.0

May 2023

A comfortable stay and close to Chase field

The room was spacious clean and very comfortable

We were charged twice for basket parking. Staff told us it was taken care of but after looking at my account it wasn't

10.0

May 2023

Exceptional

beautiful lobby with bar and breakfast. convenient Starbucks on site. location to light rail was perfect but not too close. staff was cheerful and genuinely seemed to enjoy being in customer service. Travis at check in was extremely welcoming, hospitable and congratulated us on our Anniversary.

10.0

May 2023

stay was great. location is very convenient to everything downtown

everything was great. will definitely stay again.

FAQs

How much does this hotel cost compared to others in Phoenix?

The average price for a rental in Phoenix is $175 per night. This rental is $44 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Renaissance Phoenix Downtown Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Renaissance Phoenix Downtown Hotel. Enjoy the water!

Is Renaissance Phoenix Downtown Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Renaissance Phoenix Downtown Hotel?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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$$$$

Renaissance Phoenix Downtown Hotel

About this hotel

Amenities

Map of Phoenix, AZ

Nearby attractions

Renaissance Phoenix Downtown Hotel

Hotel in Phoenix, AZ

Reasons to book

About this hotel

Amenities

Map of Phoenix, AZ

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Phoenix?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Renaissance Phoenix Downtown Hotel pet friendly?

What amenities are available at Renaissance Phoenix Downtown Hotel?

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