TownePlace Suites Des Moines Urbandale
About this hotel
TownePlace Suites Urbandale offers suites with free Wi-Fi and a kitchenette, just 20 minutes' drive from Des Moines city centre. It features an indoor pool and a daily breakfast.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Urbandale, IA
Hotel in Urbandale, IA
Reasons to book
Great for pets
Includes essentialsGarden, Pool, Pets allowed and more
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Reviews
3.9/5.0
Good(70 Reviews)
100% verified reviews
6.0
It was fine
Service
6.0
The breakfast was good. The location to the highway was convenient.
This property is very old and outdated. We drove from one end to the other looking for the main entrance. Rooms are small for 3 people.
8.0
Very friendly staff and comfortable beds. The social areas were really nice. Our bathroom was massive.
The property could use an update.
7.0
Location was great. Easy access to places. Some staff were great, others not so much.
Room was smaller than expected. The place is dated. Lightbulbs were burned out in bathroom. Toilet was too low. No sink in actual bathroom. Outside alone wasn’t ideal. There was a stale smell when you first walk in each time. Kitchen microwave worked intermittently. Stove had burners that didn’t work.
10.0
Really comfortable and super clean.
A/C struggled
10.0
Close to the highway, very clean, many amenities, definitely would stay again.
They charged me $50 for bringing my dog. That is too much!!
9.0
location
10.0
the staff
I wouldn't say that I didn't like
7.0
After being out in 100 degree weather, we checked in and our AC in the room was not on and not working. It was 85 degrees in the room and we checked in close to bedtime for our kids. there were no other rooms to move to and they said this had been a problem. Thankfully my husband found a reset switch on the units and got the kids room working well. The other bedroom took forever to cool down and was super loud and clunky, it made a terribly loud crashing sound every 30 minutes, waking me up throughout the night. So much so that I had to shut it off completely the second. ought so I could sleep.
3.0
Dirty pool, issues with being moved to another room, incompetent staff
10.0
Breakfast was great. Good selection.
I can’t think of anything. Everything was satisfactory.
2.0
This was a leisure trip and we needed a pet friendly location with a pull out bed. we travel frequently and thought we could count on a Marriott property.
The front desk staff was so rude, oblivious to my request and kept repeating a rehearsed line as if she was reading it from a manual. Awful.
3.0
Great location
My toilet was not working for 3 days, the sink in my bathroom was clogged and filled up with water the minute you turned it on and the shower was clogged and I had standing water while showering. Not one apology or offer to move rooms or a discount.
10.0
Good breakfast, nice staff, clean and quiet hotel.
6.0
Stayed in a two room suite, loved the layout and room. Had good amenities in the room. Easy access from elevator and stairs. Was fairly quiet. It was clean.
Bed was way to firm for my liking and pillows were way too soft, not good if you are a side sleeper. Stayed 2 nights and didn't get any service on the room, no trash removal or fresh towels. Breakfast was a joke. Nothing that kids wanted to eat and barely anything could stand.
3.0
We have been there 2 times and the pool was closed for maintance. We had very disappointed grandchildren .
6.0
Breakfast was just fine. The beds were comfortable and we slept really good.
The location hadn't been updated. It appeared to be older than the pictures advertised. Also, the pools were not available. They were closed for maintenance or some nondescript reason. There should have been a discount then since this was not listed or communicated BEFORE the room was reserved. The TV remote wasn't working and we had to walk the remote down to the front desk versus being brought a new one. Also, there was a refrigerator but no ice cube tray. When we called about getting ice somewhere on our floor, the front desk clerk wasn't sure about where to get ice from. I expected more for $150.00 plus a night!
7.0
rooms were nice and roomy
staff not friendly
10.0
The comfortable atmosphere that the front desk gave was just the beginning!!! We stayed for 2 days (Dec 31st- Jan 2nd) From the housekeeping to the front desk & any of the employees we met we no complaints jus praise for your employees!!! Breakfast was hot & plenty of option. pool & hot tub was relaxing also.
Nothing
6.0
I loved the roomy suites with three TVs. The kitchen was also nice.
The room smelled of stale cigarette smoke.
8.0
Besides the road noise, it was a nice place.
Good breakfast and very clean.
9.0
Well organized with everything you need. Very clean and comfortable.
Needed more parking. Hard to find a spot.
FAQs
How much does this hotel cost compared to others in Urbandale?
The average price for a rental in Urbandale is $179 per night. This rental is $95 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at TownePlace Suites Des Moines Urbandale. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at TownePlace Suites Des Moines Urbandale. Enjoy the water!
Is TownePlace Suites Des Moines Urbandale pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at TownePlace Suites Des Moines Urbandale?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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