This was a very nicely appointed property, close to downtown Alamogordo (restaurants and shops) and on the way to White Sands Nat'l Park. The room was clean and well equipped, the beds were comfortable, and amenities very good.

The breakfast was heavy on carbohydrates, and although there were omelettes, they were rubbery; the sausage was too salty; and there were only apples as fruit - no bananas, which are pretty basic. It was the usual hotel breakfast - bland, boring and pretty unhealthy.

We kept hearing the water pipes drain overhead all night 👎

There is a nice winery for diner just across the street.

Safe.

Location. Free breakfast. Work out facilities.

Parking. Black out curtain missing from our room for window.

It was clean, front desk guy was very friendly and helpful, and the breakfast was pretty good

No complaints

Breakfast was outstanding and every single staff member we worked with was professional, kind, and knowledgeable!

There is a nonrefundable pet charge and the hot tub was closed with no prior notification. We would have changed booking to another hotel if he had known in advance. Customers research hotels based on amenities. When a feature is offered and then not available, it comes off as a hate and switch. Just offer a small discount for the inconvenience! A move like that would lock me in to a particular hotel chain, but it’s never offered so we remain in loyal to any chain in particular! Offer the discount.

After traveling across the country several times, this was my best experience with the staff I have ever experienced across the board. Kind, generous, and efficient. Breakfast was fully stocked and delicious. The room was a great size, had all kinds of amenities and was very comfortable. Looking forward to staying here again.

There was a group of people staying there that must have occupied several rooms that were in/out, talking loudly and stomping around until well after 11pm. Nothing the hotel could have done to improve this situation, just a little common courtesy from the people staying there.