Staff was friendly.

The property is old so many of the accommodations are tired. Our mattress had a HUGE stain that was only noticeable because the fitted sheet came loose from the top corner revealing yuck.

the bed, that's it

the whole place is in terrible condition, appears to be no effort to repair things and do it correctly

Easy access from the highway.

The place is a dump. Shoddy workmanship is evident throughout the building. It needs a major rehab. When we arrived there were four other parties waiting to check in. The poor guy on duty was frazzled and trying his best but it took forever. Then the keyto our room didn't work so it was back to the lobby to get that fixed. There is no signage for getting to the lobby so it was an "adventure" to wander around the parking lot in the dark until we found the lobby and had the key re-programmed. The heating system did not work. No matter how we tried to adjust it to get some heat in the room, it just blew cold air out. We struck out in the shower. All three of the wall-mounted products were empty. No shampoo. No conditioner. No soap. So it was out of the shower, dripping water onto the floor to get the ones on the counter. The furniture was beat-up and looked like it had been there since the 50s. Based on the rate we paid (over $200 for one night for the two of us) we expected a new, first-rate hotel. In previous trips we have stayed at Quality Inns that were "fresh" and well-maintained. This place was not. It's too bad that one lousy owner in Colchester, VT. has caused us to say that we will not be staying at any more Quality Inns. Good bye forever.

Easy access to Burlington and UVM. Only hotel for mikes for less than $300 a night.

Room had a hole in the shower wall and rusty air conditioner. Drunk and high people in lobby when we arrived. People sleeping in cars in the parking lot and in the bushes, beer cans and liquor bottles littering the lawn in the morning.

Nothing was good. The included breakfast was cheap creepy microwave food. The microwave was filthy!! The tables old & falling apart like the rest of the hotel!

This was a totally DISGUSTING HOTEL!!! VERY DIRTY, VERY OLD, DECREPIT, NASTY,NASTY!!!

The room was nice but it did smell like previous guests may have smoked in it

The hallway carpet was pretty dirty and hallway walls and hotel lobby looked like they may have been painted at one point but not by a professional. Looks like the Quality Inn invested some money in the rooms ( a good thing) but the rest of the hotel could use some help as well.

Nothing! The property is rundown.

The beds had bedbugs. The manager, Julie L., offered minimal support. She only offered a 25% reduction from the bill. In addition, someone tried to break into the room and thankfully the safety lock was in place. I felt unsafe. I would never stay here again!

Nothing

Long line to check in with only one person working, inefficient check-in process, pool closed with no prior notice, dirt on floor in room, wrinkled sheets, used soap by the sink, no control of the cooling system, inefficient check-out, "continental breakfast" was joke.

The breakfast was just cereal and yogurt and microwave egg sandwich. They had juice and coffee but no tea.

It was advertised as having a pool and exercise room but both were closed due to COVID. When we asked they said it should have been on the website, but it wasn't. The rate was still the same although the amenities were not! Also, the window in the room was shattered and taped. When we inquired they said they were waiting to get it repaired.

Location I guess

See above comments; poor communication.

Bed was comfortable

Went down the first day to grab breakfast, the selection was small (which is understandable considering the pandemic) but when I grabbed a bagel it had visible mold on it. Brought it to the desk and informed the staff. Went out to breakfast at a local restaurant.

“Smoke free room” stank of cigarettes. Bath fixtures were broken. Toilet seat was loose and falling off. Light switch was cracked open in bathroom - seemed dangerous. All clocks in room were set incorrectly. Floor was “sticky”... ew. There were beetles in the room. I didn’t want to touch anything!!!

No pool. No fitness center

Despite asking multiple days in a row, our room was never cleaned

Enjoyed the "grab and go" breakfast..

Nothing really.