nothing

I was scammed by booking.com because they listed a double room and double beds and this location has no such rooms.

didn’t like anything about the stay

cold water in shower n loud location

Hot tub not working

Nothing

This place is disgusting. Dirty and the guy at the desk in the morning was rude and acting weird.

The staff was friendly!

The room had old, stained carpet and cracked tile in bathroom. The breakfast wasn't stocked. One piece of bread for toast, two bagels and one donut. Eggs were "wet". When I came back later, it was the same with over an hour left of serving time.

The gentleman who checked my boyfriend and I in was very helpful and accommodating. The first room we were assigned to smelled heavily of cigarette smoke- afterwards, we were assigned to the jacuzzi suite which we enjoyed a lot better. The beds were also comfortable.

The property is unfortunately getting old as you can tell by looking at the infrastructure inside and outside of the building, and the elevator and the rooms seem a little outdated.

Location, location. Easy access

Could use update, peeling wallpaper

Vending was terrible. Not a lot of choices.

Vending was terrible as there were not a not of choices

The bed, the pool and hot tub

Nothing

The place is lonely and looks very run down from the outside. The reason why I cancelled my reservation. Never heard from them and the counter guy I talked to seemed to be bothered. Better off staying at the hotel behind this one that is best western.

easy to find

highway noise was very high

Beds were good

Convenient for our fist night, Comfortable but not exceptional Pool was nice.

Room smelt smoky, for a non smoking room, but probably damp. Miserable attitude of desk manager regarding breakfast time. He did his 'job' but was inflexible when we had (literally) just missed breakfast at 9am. He pointed out (rightly) that he had told us when breakfast ended when we checked in but for us, travelling from the UK was 3am! Our focus was food and sleep and we did not take in that level of detail.! His inflexible attitude coloured our first stop in USA and our stay. In the UK we would call it a jobsworth attitude which quite frankly has no place in the hospitality industry. We will steer away from this chain in future if this is how they train their staff - hardly customer service!