The service was bad management was absent employees where not helpful & refusing assistance! when I asked, "Direct to my face, I wander was it intended from the TOP

Yor staff "Rodney" should not be in front desk, finance dedicated 704 Dollar after the ful payment on the 2nd day for 3days stay only!, I don't enjoy the hospitality theo I am an HIG member, A word of advice I would think twice before joining "HIG" nor booking in any of there "hilton" in any locations especially in the United States of America

Great location near CSU Good services

Elevators broke and they don’t provide refrigerators. It was 100 degrees this week so hard to keep travel food cool.

Only one elevator working for the entire hotel, half of it seemed to be under construction, no ice machines on any floors. Just doesn’t not add up tot the $250/night. Would def stay somewhere else next time.

very loud; many repairs required on the property

We did not have breakfast. We were told breakfast was served until 11am, but it actually stopped at 9am. The location was great! Close to Colorado State where I was helping to move my son into his dorm. Room was clean and comfortable. Plenty of towels.

One of the 2 elevators was not working, so there was a bit of a wait going to and from our room on the 5th floor.

The room was clean and comfortable

We did not like that we had to pay for parking when we were guests already paying for the room. Also, there was no mini fridge in the room

The breakfast was very good and the location of the hotel was perfect for my purposes.

Not much, the matress was ok

I've stayed in many hotels of all quality levels. This was the first I've ever stayed in that did not have a fridge. There was no hotel guide or anything, not even a Bible( not that it's something I'd care for, but it's pretty standard). The facilities were decent, the hot water could have been significantly hotter, the walls and floors were paper thin and I could hear everything around me at all times. Parking was $15 a day in a middle of no where town, and not even a continental breakfast was included for the heavier price tag. I will never stay here again. On top of that, after I got my final bill, they charged me for a bottle of water that I didn't drink!

The view was fabulous and it was close to the college campus.

Room & Pool

Noise from singing convention late at night on Saturday, not acceptable..

Decent location, fair price. Ample parking.

Well the fire alarm went off on a Saturday morning at 6, which wasn't ideal. Then there were some very loud kids running around and screaming in the common area at 7. They were right by the front desk, but the staff didn't seem to be worried that they might be disturbing the other guests. I called down and asked them to quiet them down, but didn't notice a difference. Not a restful stay.

Location.

Pool was closed.

The staff were really friendly, and the restaurant was exactly what was needed for tired travelers. The room was clean and comfortable.

The location is somewhat in the middle of no where. On a map, it looks to be walking distance to university buildings, but you need a car for anything, including to go out for food. The hotel was experiencing a major flood when we were there so it was difficult to get a fair impression of the facilities, many of which were closed, but I got the impression the public spaces may have been a bit in need of a good clean.

Typical of what you would expect, bacon, scrambled eggs, oatmeal, and muffins. All of which were sent out for quite a while. Not hot, not fresh.

The staff at the front desk, seemed poorly trained. They were even sure how to program a room card key. I had to go back twice. Wants to get it the elevator to work, the second time to get the breakfast room on the nice floor to work.

Comfortable bed, spacious room

No pool available