Very good, Nice people

Water in shower never got hot. Had to take cold shower, sheets and towels cheap. Corridor smelled too toxic floral or some other freshener that was over powerful making my eyes water. Elevator filthy!

Main problem was that there was no one at the front desk at either check in or check out. No one came.

That there was a lot of lighting in the parking lot of the motel. Staff were awesome!!

Run down Coffee machine not working One chair in room

Enjoyed a fine stay at Quality Inn Winnemucca, NV. Our overnight was safe, clean, quiet and the staff was very helpful.

Good service, thank you

This hotel is desperate need of a deep cleaning. I arrived late in the evening after a long drive tired, and just wanting to sleep. I stood in the lobby for 15 minutes while she had a terse discussion with another customer about the side doors not being locked as he was rightfully concerned about safety. The clerk could see the knee brace on my right knee but as she gets me checked in and tells me we are on the 3rd floor, doesnt tell me that the elevator is out of order. I had to figure that out with on my own and that the restaurant is already closed even though the information I found said that it was supposed to be open. With my bum knee, my luggage and bags I struggled up 3 flights of stairs to a dirty room that was not stocked. I paid for a non-smoking room which someone prior had obviously smoked in and the only coffee available was decaf. When I went to check out the ladies were unhelpful and said that the night clerk was new and all I had to do was come down those 3 flights of stairs and get the things that I needed. If I hadn't of been so tired and in pain, I would have asked for a refund and went somewhere else. Communication would have been very helpful.

This hotel needs a renovation!

I needed to book a clean place, safe for solo female travel and this was a good place. Clerks who checked me in and out were efficient and kind. The room was clean, quiet and it was easy to get in and out of building with my stuff. Parking felt safe too.

The Quality Inn was OK, but the place is showing its age. The management is not keeping up with the maintenance. And an aggressive remodeling effort would restore it to its former condition. However, the people working there were quite friendly and hard working. Overall, a reasonably good experience.

Elevators were broken so we had to haul our luggage up to the third floor by way of the stairs. One of the staff members who helped check us in was pregnant and fighting with her boyfriend in the stairwell , sounded like hitting, then flew past us screaming. Carpets dirty and stained. We didn’t eat here so not sure about the food

The elevator was broke. As I need a cane to walk, they put me on the third floor. The outside entrance doors security card locks were broken. No control over who enters the building. At checkout they reported that I was paid in full, however, they couldn't print a receipt that didn't show a balance. The manager would email the correction. I am still waiting. Glad I saved all of my paperwork. The casino that is attached permits smoking. The hotel is "smoke free." I don't think the separation is working.

The staff is friendly and put in an effort to make customer stays enjoyable. Their elevator was out of service, so getting to upper floors with luggage was not so much fun!

It was a decent place with available things. However, the elevator was broken and one person in our party was having problems walking and we were on the top floor. For some reason, they were short of staff and it took a long to get our food.

It was a pretty fun place to stay. A little dirty and could use some renovation. Had a good time though .

It was clean and quiet.

During the check in process we were informed that the elevator wasn’t working and our room was on the 3rd floor. The advertised laundry facility is actually not in the hotel, but across the parking lot in another building. When we finally entered our room we found a plastic bottle and a baby bottle with water in the microwave. When it started raining in the evening water ran down on the inside of the window and dropped from the window sill. Additionally the illuminated advertising on the outside of the building was right above our window and the curtains didn’t close fully, so our room was blinking all night long. The only positive thing was that the room was actually very spacious.

Our room was excellent and staff member carried our bag to the second floor for us as the elevator was being worked on. The food in the restaurant was very good. The casino was quite smoky, but we still had fun.

Room was on 3rd floor and elevator broken. Bed sheets not clean. Room smells bad. Carrying luggage up and downstairs was a hassle.

All around a Great place to stay!!

They had very good food at their restaurant in the hotel and it was affordably priced. The staff was super nice and the room was spacious and clean. The property is dated, but was welcoming anyway.

The rooms smelled, there was food wrappers and trash in the hallways at night and it was still there in the morning. I booked a large room with 3 beds for my family of 5 and when I arrived at midnight, the receptionist said that there was a sticky note not to rent that room. She didn’t know why. She then tried to find me two rooms together, but everytime we tried a room, it hadn’t been cleaned yet. The hotel was “sold out” turning people away, but they went through 5 rooms that just hadn’t been cleaned. At this point I had no choice and took two rooms that were smaller. I would never stay here again. There was trash in the halls, standing liquid throughout the hotel. Exterior doors didn’t function. DO NOT STAY HERE.

Comfy bed, nice soft linens, quiet hotel, wonderful waitress in restaurant for breakfast (which was complimentary), and desk lady was very sweet.

The casino was great...free cocktails and won ! Bed very comfortable...a/c quiet.

Everything was good. All staff were wonderful!

Surprisingly clean and no smell of cigarette smoke in the non smoker room. Bed was comfortable. Floor is a little sticky so bring slippers. Price was reasonable. Perfect if you are just passing through and need a night to stay.

was a great place to stay. This was a family trip

Property was OK. Ran out of hot water while showering. Not good.

Older hotel , attached to Casino. In need of repairs.

Great place

Elevator stopped and there was even a note that said if you get stuck do this. Then in the morning our key did not work after several attempts and their master. They called maintence and after an hour we finally got in. Customer service about the situation was horrible. The breakfast however was fantastic at the restaurant.