Metro Points Hotel
About this hotel
Suburban hotel with fitness center and 24-hour business center A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite. Housekeeping is available once per stay. Metro Points Hotel offers 197 accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
Parking
TV
Gym / Fitness Center
Map of New Carrollton, MD
Hotel in New Carrollton, MD
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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$$$$
Reviews
3.4/5.0
Average(674 Reviews)
4.0
The rooms were clean. The only thing that the rooms need are microwaves.
3.0
Room ok. Lack of shuttle service to New Carrollton metro an inconvenience.
Front desk staff very welcoming.
4.0
It was ok but it felt like it needed repairs and updates. Room was hot/humid no matter how low I turned the ac. Elevator was scary to ride. I watched another person go to get on and the door open halfway, got stuck, and made a loud noise before closing. The cover for the toilet and the bathroom countertop were both cracked. I also had booked a king bed room but when I showed up they mentioned they didn’t have any and I took a 2 smaller bed room. The staff was very nice
2.0
I was given a room that was suppose to be vacant, office can and knock on my door, the window didnt have any blinds. No towels only 2. Breakfast was not ready during bus hours, we left without eating.
3.0
It was ok coulda been cleaner
5.0
The convenience of being able to walk to food and a store for small stuff if I like and the train system wasn’t that far from hotel either I just wish the curtains wasn’t so dirty other than that for the price it was great
5.0
It was a very good stay. Nothing to complain about. Sheets were clean. Close accessibility to different stores outside. Fronts lobby doors are locked past certain hours. Everything worked and had no issues.
5.0
Good
5.0
good clean room ata affordable price
1.0
I was never given a room. The hotel was fully booked. Please refund me my money. Thank you
3.0
Quiet place. Outdated hotel. Need renovation. Hidden coffee machine. When you find it no coffee or tea bags. Fridge is empty. No complementary water bottles. My room wasn’t made up after the first night. No cable TV channels. Only regular antenna that all channels are blurry.
2.0
The custome service at the desk is terrible. They are not friendly at all. The heat did not work in my room and I was extremly cold. I let the front desk know, and she put in a ticket for someone to fix it the next morning. No one came to fix it. I went back down to the desk the next day and let them know about me heat again. The guy there acted as if he didnt care. He eventually called someone to go up. Someone came less than 5 min, and he fixed the heat. One hour or 2 later it stopped working again. After that I was over it because I was checking out the next morning anyway. So all in all my stay was uncomfortable and cold! Poor service. Do better!
4.0
Hotel was quiet and clean. The only issue was no ice.
5.0
The carpet in the room is very old.
The back door security slide had broke.
5.0
My stay was great and had great customer service
4.0
It was good they only compliant was the pot smoking at the entrance of the hotel in the designated smoking area. kids were hanging out there smoking pot. the pot smell was inside the hotel as well. in the elevator and the entranceway on our floor. I would definitely change the smoking area entering the building. the rooms were nice and clean.
5.0
Very nice
1.0
Stinks ! Smells like mildew
3.0
I stayed several days and i got plenty of rest. My room was clean, comfortable, good climate. Like many others that stated that there was no soap. Thats true but it was a problem for me because i always traveled with my own toiletries. I had a frig, and microwave which was great since i was there more than 5days..my only issue. My AC unit rattled loud..the front wasnt attached properly. I didn't see a need to complain about it..i was able to sleep soundly.
2.0
This was a solo trip just to get away for a couple of days even though it was peaceful I believe they need to upgrade a few things in their rooms I’ve been going to this hotel for about 6 years and yet the TV is still operating on a tv with 5 basic channels amd the same tv from 09 and the picture was ashy the WiFi was wasn’t good at all so I had to watch everything on my phone and when it came to taking a bath I couldn’t because i wasn’t comfortable due to the bottom of the tub peeling. So showers only with low pressure water and not very hot
other than that it was a good stay.
3.0
Good
2.0
Stay was good. However, they definitely need a microwave in the rooms or in the breakfast area.
2.0
Dirty hotel room
1.0
The phone in the room did not work. The batteries in the TV remit were corroded and did not work. There were no bathroom supplies and not even soap to wash hands. The ceiling by the elevator had peeled off paint to reveal a leak.
6.0
No soap in the room
2.0
The rug in the room was dirty and smelling, the room wasn't properly cleaned. When I asked for cleanings like tablet soap and toiletry which weren't in the room, I was asked to walk down from 9th floor to come get it at the front desk. I couldn't stay pass 1 hour and had to look for alternate place.
2.0
The room was spacious and very clean. Staff was polite and check in was easy. The only problem we had was the bed making some clanky noise like it was going to fall when we sat on it.
6.0
Was disappointed in this hotel. The room was clean but the cable connection was weak as all the channel has static. There was no microwave in my room, nor was their one in the common areas so I could not heat up my food. Also, the service on my cell phone was bad in the hotel. I probably wont be staying at this hotel again.
2.0
I've have never at a hotel that doesn't supply you with at least a small amount of toiletries. I had to walk in the rain for at last a shampoo and hand soap.
3.0
Felt like a two week stay started with 8 days then added 3 more nights you might can do the math but it’s amazing how times fly when you feel good and rested now I’m back ready for the world
4.0
No soap in the room
2.0
Hotel staff was ok it’s just people live there beds are in terrible condition walls are gross. The bathroom wall had bubbles and just in bad shape. The price for my stay was great it’s just everything else is depressing.
10.0
Great rate great service
3.0
Heat location, staff was helpful
4.0
The receptionist didn't wanna use the credit card for incidentals I purchased the room with because it was another person's credit card, and wasn't willing to help me find another way to pay for it. He wasn't friendly either. And the room stunk when I entered it.
2.0
It was a horrible experience
2.0
Ran down, dingy and dated hotel. No dining or lounge amenities onsite. No longer has shuttle service to nearby Amtrak Station.
8.0
Average
6.0
Convenience
10.0
It is a lot nicer than expected.
FAQs
How much does this hotel cost compared to others in New Carrollton?
The average price for a rental in New Carrollton is $109 per night. This rental is $32 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Metro Points Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Metro Points Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Metro Points Hotel?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, tv, and gym / fitness center.
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