The Chatwal, In The Unbound Collection By Hyatt
About this hotel
Luxury boutique hotel, walk to Times Square An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and massage/treatment rooms. The Chatwal, In The Unbound Collection By Hyatt offers 76 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets. A pillow menu is available. 42-inch LCD televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottled water. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center. Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Hot Tub / Spa
TV
Map of Midtown, NY
Hotel in Midtown, NY
Reasons to book
People love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
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Reviews
4.7/5.0
Outstanding(540 Reviews)
4.0
After issues with our first room we were moved, unfortunately the new room had a connecting door which meant we could hear the room next door. Overall for its location and staff friendliness, the hotel was good.
5.0
I don’t often stay at a Hyatt, but there are very few hotels in NY with an indoor pool plus rooms with two beds! I am extremely glad I chose the CHATWAL. Overall a wonderful experience from start to finish. Lovely room, friendly and helpful staff, quiet rooms even though half a block from Times Square- everything was wonderful. Would highly recommend.
5.0
Great Stay! The Chatwal is back to having all their amenities open and It's as good as ever.
3.0
Great hotel in the heart of the theatre district. Wonderful service and attentive staff. Dinner at the Lamb’s Club is an added bonus. Entire experience was 5 star!
3.0
Excellent on all fronts!
10.0
This hotel is absolutely premium, the accommodations, and the staff are the highest quality. The room was set up and supplied with everything I might have forgotten what I will do differently next time is book a room overlooking the city I did not have this when I stayed, and my room felt like I was in an inside cabin of a cruise ship, instead of having a balcony
10.0
Excellent Customer Service, Quiet Room, Amazing Bathroom & Shower. Highly recommend this GEM of a Hotel!
10.0
Such a classy hotel. The bar is amazing as well.
3.0
Incredible boutique hotel with all the BEST room amenities, for example heated toilet seat. Also, the best hotel for theatre tickets due to being close to all venues
6.0
We go to NY frequently and have stayed at many good hotels. We would not go back to the Chatwal. The checkin process was terrible because there systems were down. After we finally checkin in, our key card stopped working. The lobby is very small and outdated
One drink at the bar was $37, even high by NY's standards. The restaurant is very dark and outdated. The room itself was clean.
10.0
I loved it so much.. the staff was so nice and professional and the rooms are immaculate. The price was worth it ❤️
8.0
Great hotel!! Loved the property itself and the staff was exceptional.
I would have given it a 5 star but they advertise themselves as family friendly, but they really aren't. The pool was very, very small and only opened from 10am to 7pm, which isn't very family friendly. And the room service menu didn't have any options for kids. The rooms were gorgeous, but they also need to get the heat sorted out. Our AC kept coming on and it was December. Definitely would go back with my wife though, probably not with the kids.
10.0
The staff made my stay even more amazing at the hotel! Good people! Amazing bunch of winners!
10.0
Every staff member that we encountered was professional and went out of their way to be pleasant and helpful.
10.0
Best hotel I ever stayed at especially in NY
8.0
Enjoyed staff and service. I think the TV needs to be modernized for smart applications. The way people interact with TV is very different thannit used to be.
10.0
I loved my stay at the Chatwal Hotel! It’s a great choice :)
10.0
PERFECT HOTEL NEAR BUT NOT IN THE MIDDLE OF THE THEATER DISTRICT. STAFF WAS INCREDIBLY HELPFUL, PERSONAL, REMEMBERED OUR NAMES. LAMBS CLUB RESTAURANT IN THE HOTEL IS EXCEPTIONAL.
2.0
Great location (walked almost everywhere we went) and friendly staff! Room service included the best cheeseburger I have ever tasted anywhere! Very comfortable bed and bedding and a wonderful waterfall shower.
3.0
I have stayed at several NY hotels and this was by far the best one yet. The rooms were clean, very comfortable, and the staff was amazing! They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting. Walking distance to several main attractions.
8.0
They claim to have guaranteed check-in by 4:00pm, however, they do not. We arrived approximately one hour early hoping we could check in early. They told us our room was not ready but were guaranteed to be checked in by 4:00pm. Our room was not ready until 4:20pm and we had to change and get ready for a reservation.
5.0
room was a little bit smaller than i expected but enjoyed the toilet extras and the candy. did not care for the chocolate cranberries too much. nice shower and shampoo, etc. delicious breakfast.
5.0
Excellent hotel. Perfect location in the theater district just minutes away from most major broadway shows. Able to walk everywhere. Central Park was about a 20 to 25 minute easy walk restaurant is pricey, but excellent food. Well worth the cost. Concierge is amazing and customer service is amazing.
5.0
Small boutique hotel
5.0
The staff was pleasant, attentive and professional. We especially appreciated the services of Michael Karaduzovic, who went above and beyond to make us feel comfortable.
5.0
Staff was absolutely amazing, very nice sized room and amenities were excellent. Unique touches from fresh flowers, fruit and chocolates unmatched especially for hotels in the midtown area. Staff was excellent, Michael and Alfonso went beyond to deliver an exceptional experience.
3.0
Amazing 3 night stay!! Staff was extremely courteous, accommodating and friendly. ( Special mention to Michael and the entire Concierge staff for their special and personalized service ) Gorgeous, spotless and quiet hotel with special touches everywhere. Large room with many amenities to make for a wonderful stay. Fantastic location for theater fans and foodies. Can’t wait to return to this very special place for a longer stay. My favorite hotel in NYC!!!!!
5.0
All good...
5.0
Friendly staff; convenient location
4.0
Solid boutique hotel. Rating would have been higher but for the Lambs food quality. Not at all on par for a 5-star hotel. But overall great hotel.
4.0
I liked the quality of the room, cleanliness and the atmosphere in the lobby.
The Bellboys were excellent, always friendly and helpful.
The Spa was disappointing because on the day we wanted to use it it was closed. In the Spa there isn’t a sauna or steam room and also on the same day it was frustrating not to have any staff in the Spa area to ask about the facilities.
5.0
It’s absolutely beautiful.
3.0
hotel was clean, friendly staff, very comfy bed/bedding, had nice luxurious touches in room, and is centrally located to lots of attractions (theaters, shopping, central park, bryant park). would definitely stay again!
4.0
Staff was friendly. Pool was out service for 2 out of the 4 days we were there
5.0
Service is exceptional
5.0
Excellent hotel superbly located close to Time Sqr.
Staff were friendly and helpful
Only negative was the very small pool and jacuzzi need refurbishing.
5.0
service was very good
5.0
Amazing location and wonderful service. The staff went above and beyond.
5.0
Despite being in the middle of Times Square, The Chatwal was a luxuriously restful & thoughtfully appointed oasis with THE BEST showers! Among premier hitels in NYC, this is currently our favorite.
2.0
The hotel is lovely but the washroom is a concern. The floor was high gloss marble and slippery when wet. The shower set up was such that the floor always got soaked. Also you had to climb over the side of the tub without anything to hold on to.
FAQs
How much does this hotel cost compared to others in Midtown?
The average price for a rental in Midtown is $300 per night. This rental is $281 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Chatwal, In The Unbound Collection By Hyatt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Chatwal, In The Unbound Collection By Hyatt. Enjoy the water!
Is The Chatwal, In The Unbound Collection By Hyatt pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Chatwal, In The Unbound Collection By Hyatt?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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