Candlewood Suites Bluffton-Hilton Head, an IHG Hotel
About this hotel
Bluffton hotel in Sun City Hilton Head with fitness center and business center This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Limited housekeeping is available. Candlewood Suites Bluffton-Hilton Head, an IHG Hotel offers 124 accommodations with MP3 docking stations and DVD players. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis. Recreational amenities at the hotel include an outdoor pool and a fitness center. Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Gym / Fitness Center
Garden
Map of Okatie, SC
Hotel in Okatie, SC
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
4.1/5.0
Excellent(999 Reviews)
5.0
It was a pretty good experience. Customer service was top notch. Room was a little dated but overall it was a great experience and will be returning.
5.0
Lanisha The Assistant General Manager was extremely helpful and gave me a very quiet room as I requested. It was an "accessible" room and the layout was good. The beds could be softer, but I put the blanket under the sheet and used a blanket of my own for the top cover.
5.0
Friendly General Manager, very helpful. Excellent stay.
5.0
Friendly staff, easy check in, had snack area available which was nice. Our room was good and clean but did smell like someone had been smoking in the room, even though it said it was a non smoking room. Also appeared to have a cigarette burn on one of the curtains. Otherwise we had no issues and enjoyed our stay.
4.0
It was fine.
2.0
I found my whole stay largely disappointing. While I understand you get what you pay for and the room rate was inexpensive, even with low expectations I really did not enjoy my stay. When I arrived there was no soap or body wash in the bathroom. The fact that there is no clean up service for a week at a time is definitely not something I was aware of. Lastly, the wifi was barely functional and didn't change even after I alerted the folks working at the hotel.
3.0
Overnight a place to rest. The beds were excellent.
Water pressure very weak.
The front desk was always on phone with a booking or client, thus providing weak service, probably not her fault.
3.0
Wayyy to expensive to not have breakfast!
5.0
Front desk was friendly and helpful. Location was good for me as I have friends in Sun City and also my dentist office is close. Best place for a meal is a walk away...Okatie Ale House. Consistently good food and good servings. Music most nights.
1.0
Took forever to checkin. There was a line 15 ppl deep. I paid for a suite. Was not even close. Toilet didn’t flush properly. Not enough parking outside
3.0
Well room was okay when I got up next morning no hair dryer so went to desk and two people were talking I said excuse me to get someones attention. I told them there was no hairdryer and he said he would get one right down to my room. Waited 30 min went back and saw the same guy he said can I help you I said hairdryer! Oh yea then got me one. Hotel help not what it use to be.
3.0
It was the best hotel that I ever have stayed in
2.0
The 1st room was clean but the water pressure was horrible and there was no stopper to take a bath. The customer service from the desk agents was not the best. The first lady had an accent and when i called she didnt understand what i was asking. The second lady the day i checked out never got up from the desk in the back. The second room they put me in had a stopper but it still let the water out. It also had no mirror on the wall and had a smell.
2.0
$50. Charge for 1 night is too much
Air didn’t work and to top off this morning both elevators were down.
Will be our last stay
10.0
Convenient location and easy access to I 95. We would go back.
10.0
It was comfortable
1.0
Room smelled like cigarettes. Air Conditioner was broke. There was a fan in the room that was covered in dust. People above us partied and kept us up til 2 in the morning. Management couldn't care less. Wouldnt stay here if you paid me.
2.0
The property looks fine on the outside. The inside is dated. The staff was fine. In the evening the places smells like fried fish and pot, in my opinion. We left some crumbs on a plate and came back to find it covered with ants. Then we started seeing them all over the room. The offered to move us to a different room. We decided the best move was to leave. If you stay there you will see it was worth the extra money to stay at the Hampton Inn.
2.0
Lanisha (reception) has been very helpful and went beyond to make our stay confortable. Thank you Lanisha!!
2.0
The room was comfortable, spacious, and well-appointed. Check-in and check-out were efficient and simple. My only quibble was that I could never get the WiFi to connect—not a major issue on this brief personal trip, but at other times it would have been an annoyance. For an extended stay, this would be an excellent choice—if the WiFi works!
2.0
The hotel isn't horrible but not the best either!! Our thermostat in the room was broken we couldn't change the temperature in our room which sucks. Some things were broken it really just needs an update it wasn't dirty just older. No bugs no ruff raff would stay again if needed.
10.0
Only problem was the smoke detector was sitting on the chair when I walked in the room. Everything else was good
10.0
A little dissapointed in the gym. Were mussing weights and wasn't able to yse it.
4.0
Reception Greeting was inadequate.
3.0
Friendly staff
1.0
Wrong room to start, toilet no working right, then got charged for two rooms, will never stay their again, service was just horrible.
5.0
Friendliness very clean spacious room good breakfast
4.0
Rooms are big and beds comfortable
4.0
The property was great but there was no internet. Only one young girl at the counter and she didn’t speak English. Said she was there by herself with nobody to call in case of emergency or repair the internet.
4.0
I enjoyed my stay overall. However, the bathroom was not cleaned prior to our arrival.
1.0
This was my second stay at Candlewood in Bluffton. The first time I was there, another guest kindly warned me and my grandchildren not to walk on the paths outside the hotel because of snakes. I assumed the guest must have seen one. On my visit this past weekend, my Granddaughter asked me why there was a box with a hole in it by the front door? I walked closer and the box said, "Danger, Do Not Touch, Venomous". I then noticed the boxes were everywhere around the hotel. They obviously are snake traps. How can a hotel stay opened if it has a snake infestation? This left me wondering how many snakes get inside the hotel? I will never return.
1.0
Rooms doors did not latch changed rooms twice sane problem on 4th floor. Finally got a room on 3rd floor which locked.
2.0
It was very nice and relaxing!!
3.0
The property was clean. The rooms were clean. Just a basic place to stay.
5.0
Lovely place to stay
2.0
Our room was very dirty. The overhead lights in the kitchen/main portion of the unit did not function, staff was informed of this after check in but the issue was never addressed. The paint & trim around the bathroom door was damaged, as if the door had been forced open, and the lock did not function. There was dirty adhesive residue in the shower where some type of dispenser used to be, and most of all there was mold in & around the AC unit. Every morning we woke up coughing and full of phlegm, as if we’d both smoked a pack of cigarettes the night before. Aside from all this, it’s a convenient location, however next time we will stay at the Hampton Inn next door.
2.0
No ice machines. Ice maker broken. TV service crappy
5.0
Loved the staff
4.0
Nice overall.
Price was fair not the best.
Room was very quaint and perfectly sized.
2.0
We have stayed in Candlewood Suites in other locations. We found that the door latch broken in the room so we had to do a makeshift safety latch at night. We asked at the desk about an ice machine and was told that there was one in the room freezer. This was after having to wait on the desk lady and housekeeping to finish their chit-chat. We explained it did not work. No one offered to bring ice for us. We spilled a cup of water in the elevator by accident. We held the elevator and told the front desk. The lady never got up to look or send someone to clean it up even though we stressed it is a fall hazard. We finally left. This will be the last time we use a Candlewood facility. For the price of the room I really expected better service and facility.
FAQs
How much does this hotel cost compared to others in Okatie?
The average price for a rental in Okatie is $96 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites Bluffton-Hilton Head, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Candlewood Suites Bluffton-Hilton Head, an IHG Hotel. Enjoy the water!
Is Candlewood Suites Bluffton-Hilton Head, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Candlewood Suites Bluffton-Hilton Head, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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