Good place to stay couple nights

I guess ok for the money but frig was dirty and no cups--I went down to the breakfast area to get some to use in our room. I couldn't figure out how to connect to the Wifi but the front desk man was very helpful.

1st room I was given reeked of smoke (a non-smoking sign was not in hallway, just that it was an accessible room). Was then given another room that did have the non-smoking designation. When I turned on the AC the room then started to smell of cigarette smoke. I checked to see if someone was smoking outside of room (on ground floor) but no one outside. Eventually I ended up turning unit off & turned on bathroom exhaust. In the morning when I went to speak to an employee about the room there was no one in the office area. That evening upon returning to the hotel the woman who checked us in was again at the desk. I showed her the photos of the missing smoke alarm cover & the disintegrating lampshade she told me someone must have stolen the cover & she’d remark that I reported the damaged lampshade so I wouldn’t be charged! The top sheet of the bed was close to be being considered a sheer curtain it was so thin. The one & only ‘soap’ in the bathroom was a dinky 2”x1” thin sliver. I’ve never seen a hand soap that small in a hotel room before, besides not a bigger one for use in shower/tub. We stayed here last Fall for ISU’s Family Weekend & had a very good experience so that’s why we booked here this year. Staircases we’re blocked by construction materials, furniture was in hallways. The AC unit in other family member’s room was missing the metal cover & all wiring, etc completely exposed. Very disappointed, will not stay here again. Take this hotel off of Hotels.com

The hotel was rundown, building code violations everywhere. Rooms smelled like smoke or urine. Boxes, plastic wrapping, trim and broken doors in the hallway or under the stairs. Our room was missing the air-conditioning cover, another party with us wires exposed smoke detector missing. Had to re boot and set the cable box 2x. El Paso is a quaint little town but will not return to this hotel

Quiet area, comfortable room.

The room was very clean. I could have used a slightly softer bed but was fine for the night. The bathroom was very clean as well. If stay at this hotel again.

Dirt in the corners, microwave still had spaghetti in it, food under the bed, mattress was rock hard, breakfast was coffee and cold cereal. Woodys,restaurant down the road was excellent.

Stayed in this hotel four times within the past two months. Numerous small issues will ensure that I will not be staying there again, I accidently left a clothing item in the room. When I checked with the hotel to see if it was in their lost and found I was told nothing was turned in and then proceeded to get a lecture on checking the room for personal items before leaving. Lamp had a burned out bulb. Only one package of coffee instead of two. Refrigerator didn't work. Trim by the door lock was broke. Desk clerk extremely hard to communicate with. I'm not picky, but all of this was too much.

I reserved a king sized bed but got a double bed.

Losty reservation and wanted to over charger desk clerk had no idea what he was doing didn't stay will never go this way again

The air conditioning wasnt working and it was probably cooler outside than in the room and thats not saying much. Hot water was also almost non existent. Would of been better off sleeping in the truck than staying in this hotel. Best to just stay away from it completely if you want a comfortable stay

Misleading breakfast.

Conveniently located next to the highway. Breakfasts are cereals, orange juice, and coffee.

We didn’t get to go. My husband was in the hospital with a bad infection. I tried to cancel this reservation on 7/13 but could not get Expedia online or phone. I tried again on 7/14 And was told it was too late for refund. I will never use Expedia again

Rooms were dirty, had unmentionable items in room my grandchildren were in. Desk clerk didnt believe me. Will not recommend!

I stayed here for a festival. lack of places to charge devices. the hotels main line phone for all rooms was not connected to anything. the staff made me seem like it was a chore for them to do anything i asked. room cards were shut off everyday.

Quick stop off the interstate for an overnight. Easily accessible. Hotel was older, lighting was really dim, but maybe that’s a good thing so we couldn’t see how dingy it was. Beds were comfortable though. Perfectly fine for us to catch a few winks at and then leave early morning.

Basic, clean

This hotel is very dirty. Sheets were stained, room not vacuumed, no soap. Very lacking. We were there with a group and we had the "good room." Staff was rude and not willing to help. Definitely will not be back!

They had practically nothing for breakfast

My room was NOT the one I reserved. The toilet didn’t flush right and was teetering back and forth. Microwave didn’t work. Little fridge was obnoxious sounding! In the morning while getting ready to depart, my motel room door came crashing open! Luckily I had the chain across! Obviously it was someone with a key although they hid when I went to see who it was!

Booked two king size bed rooms and was given two double bed rooms instead. Also hotel wasn’t giving out keys to the rooms because of a system issue. We needed to ask someone to access our rooms. When we asked for a discount, the woman at the front desk said we were lucky we weren’t going to be charged $300 per room for the night. No consideration for any inconvenience they caused. Mattresses were stiff and hard, the pillows were ok

The young man at the desk was very nice.

Room assigned wasn’t turned over yet. Given different room where cleanliness was subpar as well.

The hotel smelled like smoke, even though it's supposed to be non-smoking. The top cover on the bed did not look very clean. The beds were decent, but could've used a variety of pillows, instead of three very soft pillows. The bathroom seemed pretty clean, but one of the two lightbulbs was burnt out, so it was kind of dark. The free breakfast consisted of two kinds of cereal, milk, apple juice, and coffee. I would look elsewhere in the future if staying in this area.

I was very skeptical booking Through a third party site the day of but it was a great experience. Clean rooms and great service!

ok ok no thank you. last chance to accept or i delete

A nicer hotel--a good deal considering the price was very reasonable. The mattresses are hard and stiff, which I like but my wife does not. We will stay here again.

Due to a death in the family we made this last minute hotel reservation to be with family. The staff was friendly and the room was clean. The beds were overly stiff.

Due to a death in the family we made this last minute hotel reservation to be with family.The staff was friendly and the room was clean. The beds were overly stiff.

Hallway reeked of cigarette smoke. Beds were hard. Hotel seemed empty, yet someone was in the room right next to our room. Walls had no sound deadening so could hear everything said in the other room. Room was clean. This was a 'sleep only' stop on the way back to MN.

Hallway reeked of cigarette smoke. Beds were hard. Hotel seemed empty, yet someone was in the room right next to our room. Walls had no sound deadening so could hear everything said in the other room. Room was clean. This was a 'sleep only' stop on the way back to MN.