Microtel Inn & Suites by Wyndham Urbandale\/Des Moines
About this hotel
Hotel in Urbandale with free breakfast and 24-hour fitness center A 24-hour fitness center, a business center, and laundry facilities are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area. Microtel Inn & Suites by Wyndham Urbandale/Des Moines offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Televisions come with premium cable channels. This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Map of Urbandale, IA
Hotel in Urbandale, IA
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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$$$$
Reviews
3.9/5.0
Good(1,005 Reviews)
1.0
Front desk service was horrible. Manager charged me a pet fee after I told him my dog was my service animal and showed him proof. He still refused to give me a refund and gave me the run around, telling me the system was down. He refused to give me more towels since they only give you two small thin towels.
5.0
Love it will stay again
3.0
I wasn't happy when I walked in and saw a food container in the trash and crumbs on the chair at the table. The bathtub creaked so I only took one shower there. I wasn't happy so I left a day early. I attempted to talk to someone when I left but there was not one at the counter and no one responded when I hit the buzzer. They did call when I was on the road and just explained that I left a day early- I couldn't talk then. I did not find the staff friendly- not rude- just not friendly. They did not tell me of the amenities when I got there. Just seemed only concern with making the sure the payment was completed. For the price I thought there might be a frig or at least a microwave, but there were none. The good thing was there was no deposit.
2.0
Room was ok but nothing works at this place! Fitness machines were all broken and not working, only one washer and dryer worked others were broken, to top it off the hair dryer in the room did not work.
1.0
Booked a suite with jacuzzi tub. The blinds in the room with the jacuzzi were broken. The heater/air conditioner was as loud as a bulldozer, the blanket on the bed was no thicker than two sheets together. Went down for their complimentary breakfast at 7:40am and every thing was gone. Breakfast is served from 6-9am. When I spoke to the front desk clerk about these issues. He acted like I was bothering him. No apology at all
10.0
Rooms was clean and had everything i needed for my stay.
2.0
It as good as the first time
10.0
Good option at good price
6.0
The tv was so small an the color terrible and room very small.tried canceling my reservation nobody got back to me i paid for 2 nights stayed there for 4 hours the 2 days.would not stay here again.
2.0
Motel is getting very dated and a little beat up. Could use some maintenance and TLC. A good place to stay at a great pricepoint. Staff friendly and helpful.
8.0
Generally we liked our stay at Microtel. We’ve been at the one location several times. One major problem I must mention with regards to the accessibility room that I require. All was very good to be able to maneuver my power chair except the shower. The good was the shower was a no step entry. The not good to the shower was the bench seat mounted to the shower back wall was to far away from the water control on the opposite wall, such that I couldn’t reach it at all. The shower head was mounted so high on the wall of the shower that I couldn’t reach it to bring it down for shower use. I couldn’t reach either in order to facilitate my shower. It certainly was a nice big shower. Just that somehow that nice wood bench needed to be forward to accommodate a person who cannot reach beyond an arms length or standup even for a moment.
I would really be surprised if that shower could classify as ADA Compliant if inspected.
1.0
I'm less than pleased. Outside of the beds, this hotel is far worse than their 8.5 rating I saw online. Came into our room where the coffee pot needed to be plugged in for use, only to find bugs in our hot water multiple times. The workout room had two of it's three machines out of order and no working TV. The hand sanitizer wipes looked like they hadn't been touched in over a year there. Top it off with a very stale batch of biscuits and gravy and you have someone who doesn't write reviews doing one. I would've been better at a couch at my friend's house than staying in this establishment.
10.0
Clean
10.0
Love this place
4.0
Quick stay.
5.0
It was a good value
3.0
Room 206 had no closet rail and hangers. Yes the hanger rail was completely missing. One of the lights in the bathroom didn’t work, and the TV remote battery was so weak that I had to get up and get within a couple feet of the TV to change channels and volume.
4.0
The floors in the hallways need vacuuming. The carpet is outdated, but that is not an excuse not to vacuum them. The mattress is a little firm, but I can't expect a pillow top mattress at every place I stay. The breakfast was good. If I wanted a full course breakfast I could have gone to cracker barrel and paid $14 . The water heater is turned up way too high, it is basically scalding. When I told the young man at checkout that the water heater temperature should be turned down his smart ass answer was: "just mix the cold with the hot then It should be okay.". That was rocket science answer. Turn down the hot water temperature by at least 10 degrees. It will save the company quite a bit over a years time. If any there is a company that knows how to pinch pennies, it is Wyndham.
3.0
The property is okay but the sheets and bedding has stained on them and should be changed,the curtains in the shower room has stained on them all over and it’s all white color,so that’s pretty horrible
3.0
Didn’t realize there was no microwave or mini fridge in the room.
4.0
The staff was very friendly and helpful
5.0
My bed was incredibly comfortable. Everything was clean and the breakfast was really good.
1.0
The only thing that worked on the tv was volume. If you enjoy the weather loop playing on the Home Screen, you’re in luck. The had zero pressure and the shower head had to be pointing almost straight out just to get enough flow to wash. Room was clean as it should be. Would recommend -5/10.
3.0
I enjoyed the ability to access the interstate. I did not enjoy the lack of staff and the odor of marijuana throughout the third floor for my kids and i to deal with.
3.0
The man who checked me in was totally unfriendly. The cleanliness of the room was very poor. The sink in the bathroom was very slow and backed up with water quickly. The TV wouldn't change channels from the weather channel. The mirrors had splatter on them from previous guests.
3.0
Front desk not staffed
2.0
The property was nice the front desk clerk was rude and unfriendly. There was no microwave nor refrigerator. And the tv didn't work the first evening
4.0
Good
1.0
Smoke filled and dirty
1.0
We had to leave during our first night due to an emergency and they would not refund us for the second night. Only stayed 2 hours in the room the first night and no round for the second.
1.0
The (non-smoking) room smelled like stale cigarettes. The bathroom smelled like feet that hadn't been cleaned in a month. $158 base rate ($177 and change) for one Queen bed and the worst included breakfast I've ever experienced. Worst hotel decision I've made in years.
5.0
Good for a one night stay.
4.0
Overall good stay!
4.0
This motel was very convenient for to stop at on our journey. It was clean and convenient for food options!!
1.0
Lobby smelled like pot big time. Sketchy people hanging out in the parking lot. Horrible breakfast. Wouldn’t stay here again. Ever.
4.0
Every time I came to the front desk there was no one there. I had to repeatedly ring a doorbell and ask another employee to find someone. I came down to breakfast about 25 minutes before it ended and there was only some biscuits left, so I had to go elsewhere for breakfast. The sleeping room itself was excellent.
4.0
The room was clean. The breakfast available was not good and extremely limited compared to similar places.
3.0
No frills, but we’ll priced and clean.
2.0
The first room they gave us was occupied and we had to go back to get switched to a new room. The front desk was very helpful with that.
The main light in our room was not working properly and flashed like a strobe light so couldn’t be used. The light in the bathroom was the same way and made a clicking noise while on.
The air conditioner worked great but was soooo loud as if one of the fans was broken.
The main deadbolt lock to the door was also very difficult to lock. Had to push down heavily on the door handle to get the deadbolt in the right spot. The hallway smelled horrible and many times smelled like weed.
2.0
Poorly managed . Stayed there for three nights and the room never got cleaned once .
FAQs
How much does this hotel cost compared to others in Urbandale?
The average price for a rental in Urbandale is $179 per night. This rental is $111 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Microtel Inn & Suites by Wyndham Urbandale\/Des Moines. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Microtel Inn & Suites by Wyndham Urbandale\/Des Moines pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Microtel Inn & Suites by Wyndham Urbandale\/Des Moines?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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