The happy hour is exceptional. Food is more like a meal than just appetizers. 3 free drinks per person is a good deal too. Hot tub and pool is great too.

Great place to stay! Service was awesome! Very nice rooms.

We checked into this hotel tonight and have had nothing but a horrible unprofessional. MAJOR Customer service issue with the Front desk night supervisor. She was belligerent, rude, absolutely refused to help us at check in with a quiet room. Instead she placed us across the elevator on the Group floor hosting young students because we booked through Expedia. The room was very loud and heard of room outside hall conversations. Our only option which we didn’t do was to pay an extra fee. The room rate before all this was very overpriced above the listing on their website and we paid the hotel directly at check in. I even tried to explain we didn’t need an ada room ( was the only option at booking time but was accosted and harassed specifically by the night front supervisor refusing to help since we used Expedia. The assistant manager wasn’t even better and after mentioning what occurred never followed up with us or helped. The reviews mentioned this hotel as a wonderful place today and has been just a total nightmare and senior management definitely lacked any type of common courtesy or professionalism.

Great place with great staff! Was super clean and staff was super kind! We missed the evening touches as weather delayed our arrival-sorry we didn’t experience that! Bkft was wonderful- as were the staff providing and serving!!! Will be back!

Clean, quiet, great breakfast and “kickback” (which we counted as dinner) included! Staff was super nice and helpful as well

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The staff were all amazing! The breakfast was fabulous. We would highly recommend this property.

The amenities were great, the staff was friendly, and the added dinner and drinks in the mezzanine was an unexpected surprise.

The hotel and room were excellent

Are stay at the Drury plaza was top-notch from the staff to the environment cleanliness of the hotel the assistance that we received everything was perfect and I really enjoyed the meal that they provided little snacks and stuff from 5:30 to 7:00 p.m. that was a real plus for our family might as well consider a meal that you would have had to go out to pay for and breakfast wasn't bad we enjoyed our room and everything was easily accessible we felt safe

I cant say enough good things about the hotel staff. Front desk was amazing, bkfast staff amazing and then 530 kickback staff was absolutely FANTASTIC! All food was pretty good. The hotel was in good shape and clean. I got the double room. It ended up being on the east side of the hotel, 5th floor. The room was clean and comfortable. My only complaint about the room was being left with only half a roll of toilet paper for a two night stay. This was easily fixed by front desk. The hotel is quite noisy. Or at least it was during my stay. Slamming doors and children running up and down halls yelling. It was fairly quiet from about 11pm-5am then started all over again. The location of my room was near a main road and at times I could hear the traffic. It wasn't too bad though. Other than the noise of the children this was a good stay and I'd stay again.

Central area that is close to lots of options.

Everyone was very nice and helpful.

This is a great place to stay downtown Wichita. Very safe. Easy access to all things Wichita. Very friendly and helpful staff. Would stay again, no doubt.

We went there mainly for the pool because every hotel we stay at the pool is never working. Come to find out the pool was also under repairs . Everything else was great and breakfast was great .

The pillows are not supportive at all… they completely deflate leaving me with neck pain every time

The staff was FANTASTIC! Johnny who checked us in, Costello in the Mezzanine, the breakfast staff, were all attentive and friendly and more than polite. Whatever you are doing for hiring or training, KEEP doing it.

Amazing hotel! Excellent pool and hot tub! Comfortable rooms!!

The hospitality hour is always enjoyable, beds are very comfortable. Walkable to many downtown activities.

This is a beautiful, historic hotel and we really enjoyed our stay. The staff is absolutely wonderful and so courteous. It was wonderful to stay here at Christmas time! I absolutely loved the mail drop that runs from all the floors to the main floor.

Excellent staff, comfortable and clean room, good food and drinks. I LOVE the free food and drinks from 5:30-7:00.

I stay at the Drury every time. I love it, clean, quiet, beautiful, just a nice pleasant stay every time. And being right by the river walk is great too. The kids love the pool area.

If you are going to a show at Century 2, this is the best place to stay. Hotel is very nice, has been well maintained and updated. The free breakfast was excellent, especially for a hotel. We'll definitely be staying here again in the future.

I love this hotel! We go vacation in Wichita just to stay in this hotel. The staff is always amazing. There are amazing people from the front desk to the breakfast and happy hour staff to housekeeping staff to maintenance, all are magnificent. It is also located in a great space. It is close to many great restaurants, attractions, and experiences. I plan on taking another vacation soon to stay here.

Lovely staff!! Very friendly 😊

We simply love love love this grand hotel

Beautiful building

Excellent staff , very professional and personal . loved the relaxed feeling while staying there. A wonderful place to stay with a lot of history.

The Staff was very friendly and helpful. We enjoyed the variety of choices for breakfast each day, everything was hot and fresh. Though this was first experience of having to pay for parking at hotel stay per night, and pricey, felt safe it worked out great. In walking distance to venue and many restaurants and ice cream.

Excellent hotel. Staff is great and very friendly. Hotel provides both a hot breakfast and an evening meal which helped keep costs down for my trip. Facilities are clean and comfortable.

We had a 2 queen bedroom plus a separate living room (and sofa bed) which was fantastic especially for kids or for guests with insomnia so they don’t wake everyone up with the tv. (Two TVs in the suite). Manager’s reception was fantastic with a full sit-down dinner and drinks, plus hot dogs & nachos for the kids

Love this hotel