Reserved in March 2023 for stay in December 2023. While I was in line to pick up my rental car AT THE LIHUE AIRPORT(!!?!), I received a call from a Poipu 365 person, telling me my condo wasn’t “ready”, but it would be on Thursday (this was on Monday before Christmas). She stated they were working on the lanai and it wouldn’t be done “for a few days”. The condo they offered was not close to equivalent: 2 queen beds instead of a king and twins (for my husband and I and 2 sons, both over 6 ft tall). No ocean view, not as close to amenities (Brenneke’s beach, Kalapaki Joes, the nice pool, etc.) The back “deck” felt overgrown with vegetation and was strung with cobwebs, the freezer door appeared covered in orange stains of some kind, pocket doors to the toilets were “stuck” and difficult to close. I spoke to the property agent who arranged to “clean” Kahala 312 that night (our original condo) but we weren’t able to use the lanai until the day before we departed. This was > $6000 for 6 nights (after taxes, fees, etc.) I asked for some refund and was told I would get a “15% discount”. I have received no refund, and they returned the cleaning deposit to my husband’s VISA card (which had been used a few years ago), not my card which was the one used in the transaction. We love Poipu and have stayed at many condos in Kahala, Regency and Manualoha at the Poipu Kai complex. We will not likely book with Poipu 365 again.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Family vacation was amazing Property is in a prefect location.... But, the unit needs some serious TLC. Needs to be updatedNo A/C, except for a portable unit. Afternoon sun makes the living area very hot. Excellent customer service from the property management!!!!!

But it isn't. I wish it were. Many things were just right, but the unit was simply way too hot. Too hot to stay inside. I'm a long-time Poipu visitor, and I've never stayed anywhere near this hot. Outside was much cooler than inside. There were four brand-new ceiling fans and an interior AC unit the size of a large suitcase, so clearly the owners are aware of the problem, but it just didn't work. Nights were fine for sleeping, and early mornings were fine, but by 10am it was stifling. We worked out, over our first week how to set the umbrella to shade the glass doors, pull the curtains, and adjust the fans and AC for the best air flow, but it simply wasn't enough. We spent far too much of our Hawaii holiday sitting in a ridiculously hot, dark room. Now if you go out all day adventuring, this place is ideal. But if you, like us, are seniors with only enough energy for one activity a day, this is not the place for you. We spent lots of time playing Scrabble out at the pool where it was cool and breezy. The location is great for beaches, shopping, and sights. But inside the house was really not acceptable during the day. Beds were great. Linens were top grade. Showers and washer/dryer were just fine. There was plenty of beach equipment and a wagon to haul it in. But the kitchen was really too hot for cooking - although we did. It had no ventilation and the smoke detector had been clearly moved from the kitchen to the back hall. I regret this rating very much.

We had a great time at Kahala Poipu Kai. A very short walk to Poipu Beach which is perfect for families with children. A quiet area, about 30 minutes from the airport. Place was very clean and accommodating for our family of three. We enjoyed our stay and would certainly visit again!

My grandson and I brought my his mother's my daughter's ashes to spred with our family who live on Kauai. It was beautiful and we had a good family visit. We had some closure and he enjoyed going to places that he and his Mon had visited. I would rent the condo again. My only suggestion would be to place some grab bars in the bathroom, since the tubs are slippery. Overall a beautiful place.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very clean and comfortable, the kitchen had everything we needed to cook. Beds were nice, too.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed here for five nights in August. The place was clean and stocked with the essentials. The patio was our favorite part. It led to an open field that made it easy for the kids to go outside and run around. The beach is just a five minute walk down the path. There is one portable AC unit that didn’t really help cool the entire place. There needs to be another unit near the bedrooms to really make a difference. Our friends were staying in a similar unit near us and they had two AC units in their place. There were no linens for the pull out couch. Access to the Poipu Athletic Club was really nice and a great perk. That was a fun place that both the kids and adults liked going to.

We really enjoyed our stay at this condo. The location was perfect, a short walk to Poipu beach. Gorgeous sunsets, turtles on the beach every day and occasional seals too. The condo itself was laid out well. We appreciated the portable air conditioner in the living area and fans for the bedrooms. It could be a little better stocked in the kitchen but there was plenty of beach stuff including beach towels, boogie boards, beach chairs, coolers and a wagon. Overall it was a great stay at a great location and we would stay here again. Management was very good to work with as well. Mahalo!