Breath-taking location

We payed premium prices & Spa was advertised as open but only had Sauna up and working. I think the property should be honest and let visitors know about this. It was very difficult to book a spa appointment over the phone. No one picked up the phone or answered emails. I had to call several times & no one returned my calls or emails. Finally when I was able to get someone to pick up and book an appt. they emailed a confirmation with a "direct" number to reach out if any questions. I had a question so I called the "direct" number took me to the trail house, not the spa. Once we arrived we confirmed our spa reservations, then when day comes for our treatments they ask us to move our appointment times.

stunning views !!

Ok

Food was not great and Wi-Fi terrible

The setting. The activities. The restaurant

The concierge has poor communication with other areas within the resort (trail house) leading to miscommunication

Dinner on the patio on our first night was magical, with ever-changing views of the clouds and hills as the sun set behind us. Our waiter, Matt, was a pure delight (as were all others during our stay). The food was spectacular. From the property, we set out on three hikes and one guided bike ride (shout out to George - he was amazing and a great coach!). Do not miss the gorgeous hike out to Devil's Bridge (the trailhead is a short drive away)! Start early - so peaceful. A bit challenging at the end, but so worth it! We also enjoyed the Trail House and talking to the knowledgeable staff.

We had selected a studio, and occasionally we could hear the children in the adjacent room (there was a door that could connect the two rooms). Next time, we will select a more private room. On the other hand, it was quiet, comfy, roomy, and perfectly appointed with a cozy kitchen, fireplace, and gorgeous, large bathroom - and close to the main building and pool, which added to the convenience and comfort.

The location was pristine, staff friendly, beautiful

Price was a little high

The staff were excellent. Particularly great were Oscar (server in the dining room) and Tim (drove the golf buggy). The location was absolutely breathtaking. Did two excursions with the Trailing House - both first class. Manu and George were knowledgable, friendly and engaging. Well worth the money and would highly recommend them.

We found the food disappointing. The breakfast was the best meal for us. Found the food around the pool extremely expensive and the quality was poor. Of our 4 nights in Sedona, our room wasn’t made up on one of the days and the following day when we returned from the pool at 3pm and it wasn’t made, I assumed it had been forgotten again. When I phoned reception, I was informed that rooms were made up before 5pm. Never heard anything like this. The room should be cleaned by midday. After a long day sighting-seeing, you want to return to a cleaned room.

How friendly the staff was and how helping they were

Did not like how I had ants in my room even with them spraying twice ants were still showing up

We loved the views! Sweeping views of Boynton Canyon were breathing taking. The service of every staff member was wonderful. Being able to call for a golf cart pick up to get around was very convenient.

Our room’s skylight was letting in some extra critters that decided to make a home in our bathroom. Some even got confident enough to join us in bed.

Located deeper in the canyon near many of the trail heads. You get a 360 view of the surrounded red rocks 24/7

The rocks make signal spotty. however, the resort has free wifi so wifi calling and texting is still an option while you’re on the grounds.

location

nothing!